Logistics Specialist

The Logistics Specialist is responsible for all processes related to logistics (shipping, delivery, collection, ext.) of general cargo. It is also the link between shipments and customers.

Job Purpose

• Responsible for handling all shipping and delivery processes and making sure all cargo is delivered in a timely manner as requested by customers.
• Verify ALL documentation and shipments to make sure there are no discrepancies (Supplies received vs. invoice attached / received for shipments).
• Notify the customer of any issue with the shipment (Discrepancy, damage, etc) and follow up until it is resolved.
• E-mail proper documentation accordingly per destination country to obtain a green light to ship
• Follow up with destination / customer for any revision and change on the documentation until green light to ship is received.
• Responsible for making bookings in advance with the Airlines to make sure the space is available when needed. MUST cancel booking on time in case it is not used to avoid charges.
• Prepare and make all arrangements with country of destination and Airline to dispatch authorized shipments.
• Prepare daily documentation (Ocasa AWB, HAWB, MAWB, manifest, invoice, PL, etc) to process the export shipments according to their destination
• Follow up on all dispatched shipments to make sure they arrive at their destination as booked. Offloads, flight cancelation, delays mut be addressed to the Airline to get the NFO.
• Responsible to input Inbound and outbound information to SAP system (Costs, P.O.D., Correct AP, Trace, etc)
• Notify the corresponding department(s) immediately about any issue or delay with the shipments and make sure the necessary steps are taken and properly transmitted to the customers.
• Responsible to handle returns or dispose items when the customer decides to cancel or not to ship a partial or complete shipment.
• Ensure all shipments are input / updated not only in SAP system but, the shared drive to make sure information is kept complete and updated.
• Responsible for finalizing DTA shipments as soon as they arrive at their destination when applies.
• Ensure all information is completed on the “Gestion Documental”.
• Provide support to drivers when needed (load, unload, drive) the vehicle.
• To cover drivers (pick-ups / Deliveries) when needed.
• Enter costs in the system to demonstrate or show all export expenses.
• Responsible for performing other duties as needed.

Qualifications & Skills