Inpatient Unit Clerk

Inpatient Unit Clerk

Admit, transfer and discharge patients on one or more inpatient units. Receive and assist patients, visitors, and staff, providing excellent customer service. Answer patient calls professionally and process physician's orders and referrals. Respond to emergent situations calmly, correctly, and professionally : record and coordinate patient appointments and tests. Procure supplies, equipment, and services for patients. Maintain census information. Assist in training new unit clerks and orient staff to new policies and procedures.

Graduation from high school or an equivalent combination of education and experience is necessary. Customer service experience necessary. Demonstrated excellent interpersonal and problem-solving skills. Multitasking ability is essential. Ability to work with many details with accuracy. Data entry or computer experience is required.

Previous experience as an inpatient clerk in a medical setting desired. Considerable knowledge of medical terminology. Knowledge of hospital policies and procedures.

Work Schedule 11 : 30 a.m. - 8 : 00 p.m. including holidays and every other weekend. Part-time - 24 hours in D. Dan and Betty Kahn Health Pavilion.

MUST BE ABLE TO COMPLETE A FOUR-WEEK FULL-TIME TRAINING PROGRAM.

Positions that are eligible for hybrid or mobile / remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment.

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.