Maintenance Supervisor
Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties, and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.
About the maintenance supervisor position : We're looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state, and federal regulations. The maintenance supervisor is responsible for ensuring compliance with the company risk management program and has financial responsibilities for contributing towards and adhering to the property budget.
Responsibilities include :
- Working with the maintenance team to ensure daily maintenance tasks are met.
- Reviewing and tracking progress of service requests and identifying chronic maintenance issues.
- Responding to maintenance-related issues in a timely manner.
- Performing various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance.
- Performing general carpentry duties such as wallboard repair, countertop / cabinet replacement, finish carpentry, window / glass repair, door / lock repair, and ceramic tile repair.
- Performing various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator, and more.
- Responsible for work order systems accuracy by verifying all orders are completed in a timely manner.
- Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards.
- Overseeing and assisting with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
- Promptly communicating with maintenance supervisor and property manager concerning all maintenance issues.
- Observing and promoting safety and risk management in accordance with local, federal, state, and company rules and regulations.
- Helping monitor response times for emergency on-call / after-hours maintenance assignments and addressing issues as needed.
- Promoting customer satisfaction by maintaining the highest standards of cleanliness and curb appeal.
- Fostering a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
- Conducting pre-move in and post-move out apartment inspections.
- Acting as a mentor to the maintenance team.
- Maintaining a professional demeanor and appearance at all times.
- Responsible for the administration of the company risk management program.
- Completing special projects as assigned by maintenance supervisor and / or property manager.
- Soliciting suppliers and contractors when work is necessary and monitoring compliance with company policy.
- Walking property weekly with property leadership to collaborate on property challenges and operations.
- Ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
- Other duties as assigned by property leadership.
Education and Experience :
High school diploma or equivalent is required.At least three years of experience in the property management industry or directly related field.Possess general maintenance and carpentry skills.Skills and Requirements :
Must maintain a valid driver's license, clean driving record, and current auto insurance.Ability to read, write, and understand English.Ability to use general office equipment.Excellent customer service and interpersonal skills.Strong organizational and time-management skills.Ability to multi-task.Ability to perform basic mathematical functions.Ability to cope with and defuse situations involving angry or difficult people.Ability to maintain confidentiality.Must maintain professional appearance and comply with prescribed uniform policy.Must comply with all safety requirements.Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.Our Core beliefs :
Put people and partnerships first.Empower associates.Focus on solutions.Champion ideas that accelerate success.Deliver proof over promises.Experience our award-winning culture :
Top 15 national finalist on the Best Places to Work Multifamily.Certified as a Great Place to Work since 2017.Listed as one of the Best Workplaces in Real Estate.Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal.Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List.We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.