Director Commercial Operations

Job Description

About Us :

Luye Pharma is the US affiliate of an international pharmaceutical company, Luye Pharma Group, Ltd., which trade on HEX. Luye Pharma is focused on commercializing and selling CNS products in the United States. We are committed to improving patient outcomes through innovative therapies and a strong dedication to our core values.

Position Overview :

We are seeking a highly motivated and experienced Director of Commercial Operations to join our growing team. In this role, you will play a critical part in shaping our commercial strategy and operational efficiency, driving initiatives that enhance our market presence and optimize our business processes. A key focus will be on enhancing sales force effectiveness to ensure our sales team is operating at peak performance.

Key Responsibilities :

• Strategic Planning : Collaborate with senior leadership to develop and implement commercial strategies aligned with company objectives, including market analysis, revenue growth, target acquisition, data collection, sales territory alignment and market entry strategies.
• Sales Force Effectiveness : Design and implement programs to enhance the effectiveness of the sales force, including training, performance metrics, incentive programs, and tools that empower sales representatives to succeed in the field. Conduct assessments to identify skill gaps and areas for improvement. Work with third party vendors to improve data collection and analysis.
• Operational Excellence : Oversee the commercial operations function, ensuring processes are efficient, cost-effective, and scalable. Identify areas for process improvement and implement best practices in sales, marketing, and customer engagement.
• Sales Support : Support the sales team with tools, resources, and training to enhance sales performance. Analyze sales data to identify trends, opportunities, and areas for growth. Facilitate feedback loops between sales and management to continually refine strategies.
• Market Research : Conduct competitive analysis and market assessments to inform product development and marketing strategies. Stay current with industry trends and regulatory changes that may impact operations.
• Cross-Functional Collaboration and Project Management : Partner with marketing, finance, regulatory, and research teams to ensure seamless execution of commercial initiatives and projects. Act as a liaison and project manager to coordinate efforts across departments.
• Budget Management : Develop and manage the budget for commercial operations, ensuring that all activities are within budgetary constraints while achieving business objectives.
• Reporting and Analytics : Establish key performance indicators (KPIs) to measure the success of commercial strategies and sales force effectiveness. Prepare regular reports for senior leadership, providing insights and recommendations based on data analysis.
• Team Leadership : Mentor and lead a team of commercial operations professionals, fostering a culture of high performance and continuous improvement. Provide guidance and support for professional development.

Qualifications :

Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.