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Head of Account Management
Head of Account ManagementCoverflow • San Francisco, CA, United States
Head of Account Management

Head of Account Management

Coverflow • San Francisco, CA, United States
12 days ago
Job type
  • Full-time
Job description

Base pay range

$100,000.00 / yr - $150,000.00 / yr

Additional compensation types

  • Stock options

Background :

The insurance brokerage industry brings in over 400 billion in revenue annually, yet over 130 billion of that is wasted on repetitive, manual processes : reading millions of pages, inputting data into legacy systems, and filing paperwork.

Who We Are :

Coverflow helps insurance brokers automate their most challenging workflows. Our AI platform integrates with client data systems to analyze millions of data points, enabling brokers to work more efficiently and deliver deeper insights, giving them back thousands of hours annually.

Trusted by leading regional and national agencies, we ingest thousands of policies weekly and have processed over $5B in premium flow through our platform. Backed by AIX Ventures, Founder Collective, and Afore Capital, we've achieved >

15x revenue growth since launching our platform at the start of the year.

The Role

We need someone to take our account management function to the next level. You'll own post‑sale client relationships and the operational systems that support them, building on the foundation we've established. You'll refine and scale these systems while ensuring clients achieve their business objectives.

What You'll Do

  • Serve as strategic partner to key accounts through QBRs and planning sessions
  • Coordinate internal resources to deliver on client needs
  • Build account maps and develop plans aligned with client objectives
  • Ensure successful onboarding, adoption, and value realization
  • Partner with product / engineering to align roadmap with client feedback
  • Own and refine our account management systems, evolving them as we scale
  • Track account health, adoption, retention, and growth opportunities
  • Who You Are

  • 4‑8+ years in account management or customer success at B2B SaaS companies
  • Track record managing enterprise relationships and driving customer outcomes
  • Strong operational mindset and executive communication skills
  • Experience as both strategic advisor and hands‑on program manager
  • Collaborative operator who enhances existing frameworks
  • Compensation

  • Base salary : $100,000–150,000 / yr
  • Significant equity package
  • Full medical, dental, and vision coverage
  • In‑person in San Francisco. Must be authorized to work in the U.S.

    Seniority level

    Director

    Employment type

    Full‑time

    Job function

    Business Development and Sales

    Industries

    Software Development

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    Head Of Account Management • San Francisco, CA, United States

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