Manager Inside Sales - Life & Retirement

Horace Mann Insurance is seeking a dynamic, results-driven Inside Sales Manager to lead and grow our Life & Retirement Sales Center Operations . This is an exciting opportunity to make an immediate impact in a rapidly expanding area of our business. We're looking for a proven leader with strong inside sales expertise, strategic insight, and the ability to coach and motivate teams to deliver outstanding results.

Key Responsibilities

• Sales Leadership & Performance
• Oversee day-to-day management of Inside Sales and Sales Center Operations , ensuring sales targets and KPIs are consistently achieved.
• Drive revenue growth by optimizing performance across lead generation, quoting, and policy sales.
• Monitor sales metrics and dashboards to ensure accountability to established sales plans.
• Coaching & Talent Development
• Lead, coach, and develop inside sales representatives to strengthen selling skills, objection handling, and consultative sales approaches.
• Foster a high-performance, competitive, and supportive culture.
• Recruit, onboard, and develop top talent to support continued business growth.
• Operational Excellence
• Direct all functions related to lead management, quoting, and policy binding within the Sales Center.
• Partner with Marketing, IT, and other business units to improve processes, optimize lead flow, and enhance the sales experience.
• Ensure compliance with all licensing, regulatory, and company requirements.
• Customer Experience & Escalation
• Ensure every customer interaction is handled professionally and efficiently, creating a positive impression and driving loyalty.
• Resolve escalated customer issues effectively while coaching teams to prevent recurrence.

Qualifications

Salary Range :

$71,500.00 - $105,400.00 / annually plus incentive

Salary is commensurate to experience, location, etc.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth : We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol : HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE / Minorities / Females / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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