Guest Service Associate

At XWELL Health, Wellness, Beauty, we're more than a spa-we're a destination for luxury beauty, aesthetics, and wellness experiences. With a strong local following and expanding service offerings, our centers attract discerning clients who value excellence, results, and world-class care.

We are seeking a Guest Experience & Sales Associate with a passion for the med spa industry, beauty, and wellness. This is an exciting role for someone who thrives in a fast-paced, luxury environment and loves building relationships that translate into client loyalty and sales success. You'll be the first point of contact for guests, creating a seamless and welcoming experience, while also driving revenue through education, promotions, and personalized service.

Requirements

Requirements :

• Provide warm, professional, and high-touch customer service to every guest.
• Educate clients about spa treatments, memberships, and promotions to increase sales and retention.
• Pre-book and encourage repeat visits, nurturing long-term guest relationships.
• Manage appointments and reservations to ensure a smooth guest flow.
• Support social media initiatives by helping highlight promotions, services, and client experiences.
• Collaborate with the Spa Manager and team to meet and exceed sales and performance goals.
• Maintain a luxury-level spa environment by ensuring spaces are clean, organized, and guest-ready.

Qualifications :

Benefits :

If you're passionate about wellness and beauty, love connecting with people, and are motivated by sales and growth, we'd love to meet you. Send your resume to careers@xpresspa.com and take the next step with XWELL Health, Wellness, Beauty.