IT Asset Manager, Digital Technology Solutions
- Full-time
Current UC employees must apply internally via SuccessFactors
Next Lives at the University of Cincinnati
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.
UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.
Job Overview
This role is responsible for managing the end-to-end IT Asset Management (ITAM) lifecycle across hardware, software, and cloud resources, ensuring accuracy, compliance, and cost optimization. The position leverages ServiceNow ITAM capabilities-including Hardware Asset Management (HAM), Software Asset Management (SAM), Discovery, and CMDB-to provide full visibility into assets, automate workflows, and support informed decision-making. The role partners closely with IT, finance, procurement, and business stakeholders to enforce standardized processes, mitigate risk, optimize licensing, and deliver actionable insights that support operational efficiency and strategic planning.
Essential Functions
- Manage the full lifecycle of IT assets—from acquisition and deployment to retirement—ensuring alignment with business needs and compliance standards.
- Maintain a complete and accurate inventory of all IT hardware and software assets using IT Asset Management (ITAM) tools and databases.
- Develop, implement, and maintain IT asset management policies, procedures, and standards to govern the lifecycle and compliance of all IT assets.
- Manage software licenses, renewals, and compliance—including enterprise agreements and tools such as Adobe, Matlab, Tableau, etc.
- Track and optimize license usage to avoid over-provisioning or non-compliance.
- Coordinate with procurement, finance, and IT teams to forecast asset requirements and assist with budgeting and financial planning.
- Monitor vendor performance, manage vendor relationships, and ensure service level agreements are met.
- Prepare reports on asset utilization, software compliance, cost optimization, and performance. Support internal and external audits related to IT assets.
- Ensure consistency and accuracy of data across all ITAM systems and maintain up-to-date records.
- Recommend and implement strategies to reduce costs, minimize risk, and enhance the efficiency of IT asset usage.
- Work closely with other departments including procurement, finance, legal, and IT operations to ensure asset practices align with organizational objectives.
- Perform other duties as assigned. This job description can be changed at any time.
Required Education
- Bachelor's Degree.
- Seven (7) years of relevant education, experience and/or other specialized training can fulfill minimum education and experience requirements.
Required Experience
- 3 years of experience in IT software and hardware asset management or a similar role.
- Strong knowledge of IT hardware and software procurement, deployment, and support processes.
- Experience with ITAM or CMDB tools (e.g., ServiceNow, Lansweeper, Flexera).
- Experience with software licensing models and compliance frameworks.
- Experience with contract negotiation and vendor management.
Additional Qualifications Considered
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong understanding of IT service management (ITSM) practices.
- Experience in large enterprise environments.
- ITIL certification or similar.
- Previous experience in higher ed.
- Excellent analytical, organizational, and communication skills.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:
Salary/Hourly Pay Rate Information: 70,000.00-78,000.000
Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents
Additional Benefits Include:
- Competitive salary based on experience
- Comprehensive health coverage (medical, dental, vision, prescription)
- Flexible spending accounts & wellness programs
- Professional development & mentorship opportunities
To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html
UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.
Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.
REQ: 101428
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