General Manager
The mission of the Potawatomi Business Development Corporation, Federal Group (PBDC / FG) is "to generate wealth and improve the quality of life for the Forest County Potawatomi (FCP) Community by making strategic investments, acquisitions and prudent asset management and community development decisions. Resources generated by PBDC / FG will help diversify the tribal economy that supports FCP's tribal government and help improve the lives of FCP tribal members. Through trust, support, integrity, and mutual respect, PBDC / FG is committed to building an economic engine that will support FCP for generations to come." The General Manager (GM) is a member of the Federal Group senior management team and will work closely with the President and other members of the Federal Group executive team. This executive is responsible for providing leadership for the company's operations, as well as assisting in setting operating and financial objectives, overseeing the quality of services, developing efficient systems, improving ongoing financial growth, and responding to industry needs. The GM will focus on bringing continuous improvement and best practices into the company. The GM will identify and implement strategies to improve overall operating income and have an in-depth understanding of the financial and operations implications of those strategies.
Essential Duties & Responsibilities
Leadership
- Identifies, evaluates, and captures potential business opportunities that will grow the company
- Obtains profit goals by managing staff and establishing and accomplishing business objectives
- Reinforces the company's culture and vision for the company's relationships with its employees, suppliers, and customers through management actions and written / verbal communication
- Instills at all levels of operations, the philosophy of continuous improvement. The following key metrics should be targeted for implementation and continuous improvement : Revenue earning initiatives, profit margins, operating expenses, cash flow, on-time delivery, lead times, quality, and inventory
- At a level appropriate for operations, utilizes professional managers to oversee specific areas of responsibility in order to achieve company goals and objectives
- Provides employees with timely, ongoing and consistent direction, performance coaching and honest feedback through one-on-one meetings, periodic appraisals and informal in-the-moment coaching
Management
Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements, allocating resources, reviewing progress, and making mid-course correctionsEnsures that each project or division is properly organized, staffed, and directed to fulfill its responsibilitiesAssures the development of operation-level planning and control systems and other management systems that may be required to ensure effective control of the companyCoaches immediate subordinates and delegates broad areas of responsibilities for each subordinate with authority levels regarding policies, contractual commitments, expenditures, and personal actionsProvides, on a timely basis, all required reports to the President, executive team, or shared services, assuring compliance with internal policies and proceduresMaintains accurate, timely and transparent information regarding employee performanceUtilizes progressive and fair discipline practices to address sub-standard performance in a timely manner, and applies discipline with dignity and respectInvites and accepts feedback, and provides feedback to the executive team and PresidentAccepts responsibility for continual self-development; must complete company "Government Contracting" training as well as any other required corporate training.Planning
Works with the President and executive team to develop and update the company's strategic plan, the annual tactical business plans, and the annual budgetsIn collaboration with the President and executive team, analyzes and interprets market information in order to develop marketing and sales strategies to gain market share and improve profitabilityContinually analyzes current or potential weaknesses within the company and develop solutions for each problem and potential problemDevelops procedures to monitor and achieve the annual tactical plansContributes to the development of the company's vision and missionResource Development
Collaborates with professional managers for the controlled development of the organization, personnel, products, services, technology, and select financial resources to secure the position of the company and to facilitate its planned growthEnsures the attainment of objectives through the selection, development, motivation, evaluation, and promotion of human resourcesCommunications
Presents thoughtful perspectives regarding corporate strategy and decision-making to the President and executive teamSupports the company's culture, values, vision, and missionRelays the "voice" of the customer to subsidiary and functional leadershipWorks as a team player within the Federal Group, collaborating with other subsidiaries and colleaguesOperations
Responsible for project initiation; including requirements gathering, scope definition, creation of budget and schedule, staffing, and strict reviewal / implementation of construction management contractsDay-to-day oversight of multiple construction projects and project teamsIdentify, monitor, and manage project issues and risks; mitigate and resolve these risks / issues in a timely mannerVisit each job site regularly and attend the contractor progress meetings as required in order to have working knowledge of current project status and issuesAttend all regular Owner's meetings for entire pipeline of projectsReview all budgets, schedule updates, and change orders before submission to the client. Monitor and prevent major cost and schedule impacts.Assist the Project Managers and Superintendents with overall field operations and project deliveryProvide required coverage for Project Managers and Superintendents on their sites when project coverage is necessaryWork with the accounting department to resolve all invoicing and payment issues; this can include reviewing and approving all hourly time sheetsContribute to process improvements and project management best practicesEnsure that all clients and employees are given the resources needed in order to achieve successful project deliveryGuide both project management and field personnel in proper planning, subcontractor selection and execution of the work.Monitor progress of each project and make adjustments as needed to keep the projects on track for success.Keep in touch with clients to ensure their overall satisfaction with the Company's performance and build lasting relationships to ensure future repeat business.Track the performance of individual projects based on cost and schedule and make the necessary alterations.Ability to travelImplements and utilizes processes throughout operations to achieve profit objectivesStudies and reviews contracts prior to final reviewDevelops and implements key operational performance metrics to manage all areas of responsibilityDevelops new relationships and grows existing relationships with key customer streams to ensure customer satisfactionMaintains compliance with all legal requirements and assists the executive team in ensuring that the company remains compliantWhen needed, works with the executive team to implement the expansion of equipment and facilities to meet short- and long-term growth projectionsReviews actual performance against expected standards and takes appropriate actions to achieve desired resultsFinancial
Recommends periodic revenue and profit goals for each area of responsibilityAssists with operating budget preparation and evaluation of direct capital expendituresIdentifies new processes and enhances existing processes designed to promote growth, customer service, cost reduction and expense controlUnderstands the monthly financial statements and comprehensively explain variances and results in the monthly operations review meetingReports company performance versus profit plan goals and recommends corrective actions for underachievementPreferred Experience
10+ years of proven success in a senior management role, achieving substantial improvements in business operations resulting in significant and steady increases in profitability over the course of several reporting periodsStrong knowledge and experience with planning and budgetingGood communication skills and people management skillsRelevant Bachelor's Degree or commensurate experience