Quality Assurance Manager

OVERHILL FARMS INC.

JOB DESCRIPTION

CLASSIFICATION : Quality Control Manager

EFFECTIVE DATE : 07 / 29 / 24

REPORTS TO : VP of Quality Assurance & Food Safety

DEPARTMENT : Quality

EXEMPT / NON-EXEMPT : Exempt

POSITION SUMMARY :

Manages all plant units responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. Develops and implements short-term and mid-term business plans for the department and assists in the development of the strategic plan for the plant.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following and other duties as assigned :

• Responsible on managing and overseeing daily quality functions in the department
• Lead the Quality team to troubleshoot nonconformance issues identified at the plant and conduct, respond, and summarize root cause analysis and corrective action. Handle and monitor Pest control activity at the plant level and perform Pest control verification at a minimum once every quarter against pest control services.
• Handle, monitor, and lead the interdepartmental team at the plant for monthly GMP walkthrough and report results in the GMP meeting for observation and action plan.
• Interface with Inter-departmental function to identify, propose, document, and follow up on activities that need to be performed including plant repairs.
• Lead as a HACCP Coordinator at the plant to oversee all food safety-related conditions and all HACCP-related activities that include but are not limited to HACPP meetings, HACCP reassessment, and HACCP plan review.
• Handle, Coordinate, Monitor and respond to customer complaints.
• Responsible for trend analysis on food safety and quality related data that includes KPI, micro performance at the plant for environmental swabs, material and finished product.
• Handle interview and train new hires, ongoing training for all the QC Technician employees for food safety and quality related activities at a minimum of once annually.
• Represent Quality department to attend regular meetings as required.
• Liaison as a led contact to plant USDA Inspector to coordinate, handle and response of any regulatory issues / concerns / opportunities and inquiry.
• Participate as a representative of Quality in plant trial and commercialization.
• Review record associated with product safety and quality and responsible for product releases.
• Interact with customer and supplier as required by issues arises caused by material / ingredient / product quality issue.
• Summarize and report department activities periodically at minimum monthly, including issues, schedules, or any changes.
• Provide ongoing training for all the QC Technician employees
• Responsible to lead customer, supplier, SQF, and regulatory audits with the multi-functional team.
• Lead or support continuous improvement efforts on projects including for plant productivity, Yield improvement, and food safety preventive measures.
• Drive good culture at the plant focusing on food safety and customer service #1.

REQUIREMENTS :

PHYSICAL REQUIREMENTS :