Collections Specialist
We are looking for a dedicated Collections Specialist to join our team in Minneapolis, Minnesota. In this contract role, you will be responsible for managing accounts receivable, ensuring timely collections, and fostering productive relationships with clients. This position offers an excellent opportunity to utilize your expertise with GetPaid software and Excel skills in a dynamic environment within the printing and publishing industry.
Responsibilities :
- Oversee accounts receivable processes to ensure timely collection of outstanding payments and maintain financial accuracy.
- Utilize GetPaid software for tracking, managing, and reporting on collections activities.
- Communicate professionally with clients to address billing issues and ensure timely payment resolutions.
- Investigate and resolve payment discrepancies to maintain accurate and up-to-date financial records.
- Monitor aged receivables and identify accounts requiring additional follow-up or escalation.
- Collaborate with internal teams to ensure alignment on payment terms and collection strategies.
- Provide detailed updates to management on collection progress and accounts receivable performance.
- Maintain a customer-focused approach while fostering positive client relationships during collections activities.
- Adhere to company policies and industry standards in all collection processes.
Requirements :
Proven experience in commercial and consumer collections, including knowledge of collection processes.Strong interpersonal skills with a focus on customer service and relationship management.Familiarity with GetPaid software or similar collections platforms.Proficiency in Microsoft Excel, including pivot tables, formulas, and data analysis.Exceptional attention to detail and ability to prioritize tasks in a fast-paced environment.Quick learner with the ability to adapt to new tools, systems, and workflows.Solid understanding of accounts receivable principles and billing collection practices.