Bilingual Triage Nurse

SUMMARY OF POSITION

The Triage Nurse is an essential role responsible for providing high-quality, evidence-based telephonic and virtual nursing assessment, triage, and care coordination for patients across the lifespan in the community health center setting. This role focuses incoming patient calls and electronic messages, routing patients to the appropriate level of care, including same-day visits, urgent referrals, self-care, or emergency services. The Triage Nurse collaborates closely with providers, Practice Coordinators, Site Directors, Integrated Care Coordinators, and front desk staff to ensure timely, patient-centered responses, reduce unnecessary emergency department utilization, and support continuity of care. A portion of work may be performed remotely, in accordance with organizational policies, performance expectations, and privacy/confidentiality standards.

ESSENTIAL JOB DUTIES

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Individual must:

PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES
SUPERVISORY RESPONSIBILITY

N/A

Americans with Disability Specifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must frequently lift and/or move materials that may weigh up to 40 pounds.

Work Environment

Work environment characteristics described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.

Trauma Informed Care

At Vibrant Health, we understand that many, if not most, people have experienced trauma in their lives. We have made a commitment to trauma informed care and support and educate team members continued development of understanding of how trauma affects individuals and coping strategies. We expect employees to incorporate their understanding about trauma into interactions with our patients and families, clinic visitors, and with each other.

Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.