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Data Analyst 5 (Business Intelligence Expert)
Data Analyst 5 (Business Intelligence Expert)Intelliswift Software Inc • Plano, TX
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Data Analyst 5 (Business Intelligence Expert)

Data Analyst 5 (Business Intelligence Expert)

Intelliswift Software Inc • Plano, TX
22 days ago
Job type
  • Full-time
Job description

Pay rate range : $70 / hour. to $75 / hr. on W2

Schedule : Hybrid, Mon-Thurs on site, Fri WFH / Remote

Top skills : SQL, Data Modeling, Python, Tableau

KEY RESPONSIBILITIES / REQUIREMENTS :

Business Intelligence Analyst proficient in SQL, Python, and Tableau.

Candidates should demonstrate the ability to create interactive dashboards and visualizations that drive business decisions.

This role plays a crucial part in developing impactful and engaging dashboard solutions that drive customer service strategy.

Require 5-9 years of experience, particularly within customer service operations.

Requirements -

  • You are an expert in Tableau and can craft jaw-dropping dashboards that wow stakeholders and inform strategic decisions.
  • You are a solid coder who uses either SQL & Python / Spark / R to deploy data solutions or data products into production.
  • You are highly enthusiastic about uncovering actionable insights from data and conveying these insights to the business as stories that stick.
  • You are a strong analytical person who loves solving business problems using massive data sets.
  • You interface with leadership and team members to get clarity on your requirements, end goals, and deliverables.
  • You are detail-oriented but never lose sight of deadlines.
  • You always have an eye on the products you deployed and never assumes that everything is ok.
  • You are comfortable following the procedures and coding standards set by the organization
  • You have MS or BS in Mathematics, Computer Science, Engineering, or Economics (required).
  • You have 3-6 years of experience in Customer Service functions for consumer products, retail, tech, telecom, or financial industries.
  • You have 2-4 years of experience in a Big Data environment, specifically Hive / Spark where you have worked on solutions that scale smoothly on high-volume (1TB+) & high-dimensionality (500+ variables per schema) data.
  • You have worked with massive structured / unstructured data sets before.

Must have Soft Skills –

  • Proactive and sometimes Reactive

    • o "Think and Jump right in" attitude

    o Need to be an independent contributor, simultaneously valuing feedback from team members

  • Work Style –

    • o Be analytical and solve problems without losing sight of end goals

    o Detail-oriented but never lose sight of deadlines

  • Procedure Oriented

    • o Clearly understand and agree on the standards set by the leadership and how they will be evaluated

    o Maintain standards most of the time however, should voice new procedures and systems

  • Interpersonal skills-

    • o Need to be able to empathize with the team and be able to control his / her internal state to handle the workload during ambitious targets.

    o Given ambitious deadlines , be proactive and extract clarity on requirements, deliverables and tasks from PM and leadership

  • Quality Control –

    • o Constantly check on models and not assume that things are ok.

    Core Responsibilities

  • Follow agile development principles to develop and deploy cutting-edge Data Products and POCs using massive sets of structured and unstructured data.
  • Ensure the data product is deployed through testing and is of the highest quality
  • Communicate the results to other members of the team in a clear and intuitive manner
  • Interface with leadership and team members regularly to brainstorm ideas, communicate progress, and risks.
  • Use JIRA and Confluence as tools for Agile Project planning
  • Communicate the progress and results in a clear, concise, and timely manner with other stakeholders

    • Data - Responsibilities

  • Always looking out for data resources that enhance the model performance
  • Clearly communicate with PMs about acquisition of the data sources
  • Work with team members to develop and design solutions for data products
  • Write code to clean, munge, analyze, EDA, and visualize terabytes of data
  • Proficient in EDA and visualizations
  • Debug the machine learning models with ease
  • Understand the upstream and downstream interface requirements and design the solutions accordingly
  • Always looking for avenues for automation in data pipelines wherever applicable
  • Get comfortable in the team’s sprint planning procedures
  • Clearly communicate with DE about deployment requirements
  • Work with DE to get the data in the Data Lake in the required format.

    • Compliance - Responsibilities

  • Ensure completeness of the product
  • Make sure that the product is of the highest quality
  • Adept in documenting the analytical work. Ensure that the documentation is complete and reviewed by Team Leads.
  • Ensure code meets team standards
  • JIRA for agile development

    • Should have Knowledge and Experience

  • Experience in Customer Service Operations in one of the following domains –

    • o Telecom / retail / e-commerce / consumer packaged goods (CPG), Mobile or Consumer electronics industries

  • Agile Principles / Scrum / Kanban
  • Solid understanding of Hadoop (Hive and Impala) & Spark (PySpark / Scala)
  • Proficient in (Python / Scala / R / Java ) & SQL
  • Proficient in Data Visualization Software – Tableau / Power BI.
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    Intelligence Analyst • Plano, TX