Business Applications Specialist

This role is responsible for supporting and continuously improving the Teton Outfitters business applications landscape. The incumbent will play a vital role in optimizing our business processes through the effective utilization of various applications and software solutions, collaborating closely with stakeholders to understand business requirements, implementing and configuring applications, providing technical support, and ensuring seamless integration of systems.

RESPONSIBILITIES

Collaborate with stakeholders to gather and analyze business requirements.

Evaluate, implement, and configure business applications and software solutions.

Customize applications to meet specific business needs and workflows.

Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.

Collaborate with team members and external partners to ensure seamless integration of applications with existing systems and infrastructure.

Conduct training sessions and create user guides to educate employees on application usage and best practices.

Develop and maintain documentation related to application configurations, processes, and workflows.

Participate in testing and quality assurance activities to ensure the reliability and performance of applications.

Enforce segregation of duties, data integrity and security protocols to ensure compliance, and minimize risk.

Coordinate with IT infrastructure teams to proactively address and mitigate the risk of technical issues, ensuring that all business applications are supported by necessary hardware and network resources.

Assist in the implementation of system upgrades, enhancements, and migrations.

Stay updated on industry trends, best practices, and emerging technologies related to business applications.

EXPERIENCE & SKILLS

3+ years of experience supporting and administering business applications.

Experience working as a NetSuite administrator (individually or as part of a team)

Experience working with warehouse management systems, e-commerce platforms, and / or integration as a service platforms preferred

Familiarity with common programming and scripting languages is a plus

Experience working with Azure services including Functions and Pipelines is a plus.

Willingness to challenge the status quo with a solution-oriented mindset.

Strong communication and interpersonal skills.

EDUCATION

• Bachelor's degree in Computer Science or a related field required

Equal opportunity employer including disability / veterans.