Account Manager

Account Manager

Growth is not just a possibility here it's a guarantee for those who show dedication, drive, and uphold our core values. We are seeking an Account Manager ready to lead, manage key projects, and ensure top-tier security service delivery at our client site in Lima, Ohio.

If you are ready to take on this challenging and rewarding role in a performance-driven culture of purpose, execution, and belonging, we want to hear from you.

Compensation and Benefits :

Securitas offers a starting salary of $56,160 which is $27 per hour in addition to a full benefits package that includes :

401(k) Retirement Plan

Employer-Provided Medical Insurance

Dental & Vision Coverage

Company-Paid Life Insurance

Optional Voluntary Life and Disability Insurance

Paid Time Off (PTO) for Vacation and Sick Leave

10 accrued vacation days, 4 floating holidays, and 6 sick days

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

With over 80 years of protecting the things that matter, we've seen more than most. That's why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

Responsibilities :

Manage daily Security Officer staffing requirements across six posts, ensuring coverage in manufacturing areas, truck gates, lobby areas, dispatch office, and alarm panel operations.

Respond to after-hours call-offs and ensure operational continuity.

Oversee scheduling, payroll, and staffing logistics to meet operational needs.

Team Leadership & Training :

Lead and mentor a team of security officers and shift supervisors, ensuring continuous training and development.

Conduct regular briefings and ensure all staff are aligned with site requirements and client expectations.

Client Relations & Policy Management :

Serve as the primary point of contact for the Client, ensuring seamless communication and collaboration.

Regularly update post orders to reflect site requirements and best practices.

Address client security concerns promptly and effectively to maintain satisfaction.

Incident Management & Emergency Response :

Oversee dispatch operations and monitor alarm panels to manage and respond to incidents.

Coordinate emergency responses and incident repo