Mailroom Support Agent
The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity. You will be paid $15 / hour and will work onsite at our 701 Experian Parkway, Allen, TX office and report to the Customer Support Manager.
The hours for this position are :
Sundays 5 : 00 am - 1 : 30 pm, Mondays and Tuesdays 2 : 30 am - 1 pm, Wednesdays 4 : 30 am - 11 : 00 am, Thursdays off, and Fridays 4 : 30 am - 11 : 00 am, Saturdays Off.
Responsibilities :
- You will process specialty correspondence by opening and scanning department mail
- You will code mail by correspondence type and route to the appropriate department
- You will screen mail to detect fraudulent activity
- You will navigate the scanning system and applications. Performing limited maintenance on the scanning system.
- You will lift and carry bins of mail weighing up to 25-30 pounds.
Qualifications :
Required Hours : Sundays 5 : 00 am - 1 : 30 pm, Mondays and Tuesdays 2 : 30 am - 1 pm, Wednesdays 4 : 30 am - 11 : 00 am, Thursdays off, and Fridays 4 : 30 am - 11 : 00 am, Saturdays Off.You have a High School Diploma or equivalent experienceYou have 6 months to 1 year of experience in customer service-related experienceYou have previous experience working in either a mailroom environment, a retail environment, a warehouse environment, or other relevant work environmentsYou have experience in shipping and receiving, inventory management, mail distribution, or other equivalent skills transferrable to this positionYou have previous experience with Microsoft Office; internet, email, and ability to operate office equipmentYou will be available to work overtimeYou will be required pass background screening which will include a criminal background check, employment verification, education verification, credit check and a drug screen.Benefits / Perks :
Core benefits including medical, dental, vision, and matching 401KFlexible time off including volunteer time off, vacation, sick and paid holidaysExperian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.