General Manager | Luxury Concept | NYC

Job Description

Job Description

Join one of the industry’s hot and up-and-coming luxury hospitality brands, known for its award-winning concepts, trendsetting dining experiences, and culture of excellence. This is not just another GM role but an opportunity to lead a high-profile luxury hospitality concept.

Our client is looking for a dynamic, entrepreneurial General Manager or Director of Operations who thrives in a high-energy, high-expectation environment and can take ownership of the business with little oversight. This leader will be the face of the concepts, overseeing every aspect of operations, guest experience, and financial performance while ensuring the brand’s reputation for luxury, precision, and innovation remains unmatched.

What You’ll Do :

• Take full ownership of the business, leading the team with confidence, vision, and accountability.
• Oversee P&L performance, labor costs, beverage costs, and revenue optimization, ensuring financial success and sustainability.
• Analyze key business metrics and trends, proactively identifying areas for growth and efficiency.
• Be the face of the restaurant—engage with guests, VIPs, and industry leaders to create unforgettable hospitality moments.
• Mentor, lead, and develop the team, setting a high standard for service, culture, and professionalism.
• Maintain an innovative and competitive edge, ensuring the concept remains fresh, relevant, and in high demand.
• Execute strategic marketing and PR initiatives, ensuring the restaurant maintains a strong brand presence.
• Oversee and refine luxury service standards, ensuring an elevated and personalized guest experience.
• Collaborate with corporate and culinary leadership to drive menu innovation, guest engagement, and operational efficiency.
• Ensure seamless execution of service in a high-volume luxury environment, balancing precision with warmth.
• Manage vendor relationships and oversee procurement, ensuring quality and cost-efficiency.

Who You Are :

Benefits :