Dispatch Supervisor

Job Title : Dispatch Supervisor

Location : SBC Corporation

Department Name : Security-Administration

Req # : Status : Hourly

Shift : Evening

Pay Range : $26.25 - $37.07 per hour

Pay Transparency :

The above reflects the anticipated annual range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview :

In support of the development of Corporate Security Team as a service line, and in support of the Corporate Security mission 'to compassionately protect and help the people, property, and quality of our health system, together', the Corporate Security Dispatcher Center CSOC Supervisor identifies, analyzes, and supports incidents that are either impactful or potentially impactful to RWJBarnabas Health, its hospitals, sites, workforce, assets, the brand, patients, and visitors. The CSOC Supervisor position is responsible for supervising the CSOC Dispatcher Team including all of their functions. This includes assessing multiple sources of data including workplace violence data, drug diversion data, local security dispatch data, weapons detection data, proximity alert data, crime risk data, media and social media data to assess risk and identify trends. Using established protocols and critical thinking the Supervisor will activate workflows and notify leadership as appropriate to immediate actions events. The CSOC Supervisor will also monitor security surveillance cameras, alarms, card access data, panic and staff duress alarms, answer calls, operate access control technology, mass notification technology, provide general assistance and guidance, and alarms and dispatch associated response personnel including security or others as needed. The CSOC Supervisor supports the corporate headquarters, medical group and ambulatory sites, and assists the office of emergency management as they prepare for, respond to, and recover from both crisis and non-crisis incidents and events of various types.

Qualifications : Required :

• Bachelor's degree required education in Corporate Security, National Security, Criminal Justice, Law, Business Management, Emergency Management, or related field.
• At least four years of security dispatch or command center operator experience.
• Excellent administrative skills, including written and verbal communication skills.
• Strong skills in Microsoft Word, Outlook, Excel, and PowerPoint.
• Must have expert level skills in Microsoft excel including ability to make pivot tables quickly.
• Must be results-oriented with critical thinking and multi-tasking capabilities.
• Must have the ability to communicate effectively and efficiently across a highly matrixed organization.

Preferred :

Scheduling Requirements

Essential Functions :

Benefits and Perks :

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to :

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

by Jobble