Sales Development Representative

Sales Development Representative

Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups.

Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe.

The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.

We're backed by the world's leading VCs and institutions, including : Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.

The Role

As a Sales Development Representative at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You'll be leading the charge at one of the fastest growing companies in blockchain. You will be responsible for owning the early stages of the sales process, which includes prospecting and engaging with top teams in the space.

Responsibilities :

• Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
• Reaching out to new leads via various communication channels and getting them excited for an introductory call
• Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)
• Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts and campaigns
• Drive client retention, renewals, upsells and client satisfaction
• Refine and establish processes to support our business's evolving needs
• Own, manage, and report using a CRM : ensure the system is up to date and that all relevant metrics are input
• Serve as an initial point of contact and ongoing relationship manager for customers
• Provide customer feedback to the product and engineering teams and inform product development
• Work with support and communicate with customers both pre and post-sales
• Respond and communicate quickly with customers

What We're Looking For :

Preferred Qualifications