Unit Coordinator-Labor & Delivery

Administrative Support

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

24hr Nights 3x8hr shifts 11p-7 : 30a. Every other weekend and rotating holidays

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Essential Functions

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Qualifications

Education : High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.

Can this role accept experience in lieu of a degree? No

Licenses and Credentials : Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience : Administrative support experience 2-3 years required

Knowledge, Skills and Abilities :

Physical Requirements

Remote Type

Onsite

Work Location

2014 Washington Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$17.36 - $24.79 / Hourly