Quality Manager

Quality Manager

The Quality Manager reports directly to the General Manager or Operations Manager, depending on the site. This position also indirectly reports to the Global Quality Director for guidance on rules, tools and processes. The Quality Manager is responsible for Quality Control and Quality Assurance functions and ensures the manufacturing processes and Business and Quality Management System processes are adhered to. These processes include but are not limited to receiving inspection, in-process inspection, final inspection, first article inspection (FAI), internal auditing, CAPA and feedback to management. The Quality Manager is detail oriented, reliable, and committed to continuous improvement and teamwork. This position is senior to the Quality Supervisor position and oversees all Quality Control and Quality Assurance functions and processes for the site. This position focuses on process improvement, direct collaboration with the customer and related requirements, supporting internal and external audits and data collection and reporting.

Improvement

• Reviews specifications, standards and / or test plans of customer designs, and reports feedback to operational management.
• Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and / or actions as assigned.
• Develops and implements written work instructions, forms and other controlled documents.
• Leads audits to ensure customer, industry and local and company-wide compliance to specified standards.

Teamwork and Communication

Analysis and Review

Desired Education / Knowledge / Skills