Lead Utilities Technician

Lead Utilities Technician

The Lead Utilities Technician provides specialized maintenance of sewer and water infrastructure, performing repairs using heavy equipment for installation and repairs and serving as a lead worker by leading crews and overseeing Utilities Technicians. About You : Our Ideal candidate should have a strong work ethic, excellent time management skills, and the ability to communicate and work independently or in group settings as needed. It is essential that the candidate selected may work in extreme heat and cold weather conditions encountered in North Carolina, along with insects, spiders, and snakes. About Us : This position is part of a diverse team in the Raleigh Water, Meters Division, Small Meter Program. Program assists with the maintenance of 220,000 water meters in the Raleigh service area : including Knightdale, Wendell, Zebulon, Wake Forest, Rolesville, and Garner. Functions include but not limited to customer move / in and move / outs, severance for non-payment, leak diagnosis and repair, meter replacement and meter box maintenance. Additional division duties include meter reading, meter testing, and Cross Connection programs. This is an excellent position to start your career with City of Raleigh, with plenty of career paths to move up within the City.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Leads and coordinates the work of a group of employees, assigning and prioritizing tasks and guiding employees to instruct or advise on tasks or assignments. Leads a crew during normal hours and after-hours emergencies and trains and monitors the work of new and current employees to provide feedback and make corrections to their work, as needed

Performs field verification for inspections of hydrant and valves to meet City, state and federal mandates

Sets up work zones, monitors and measures job site hazards, and hazardous conditions and materials. Sets up jobs to install new services, hydrants, and valves by locating any assets needed, completing preliminary shut down, and speaking with residential and commercial customers regarding parking situations or scheduling issues

Prepares, maintains and / or reviews reports, data, forms, permits, and / or code enforcement investigations; monitors, tracks and maintains inventory levels

Leads other technicians and operates heavy equipment, performs physical labor, and records technical data documentation. Locates, maintains, repairs, replaces, inspects and installs water distribution pipes, valves, meters, fire hydrants, mains, water services and other related appurtenances for water customers

Prepares, maintains and / or reviews reports, data, forms, permits, and / or code enforcement investigations; monitors, tracks and maintains inventory levels

Maintains an emergency response trailer, equipment and inventory by inspecting regularly and providing feedback to staff on action items

Serves as liaison between water distribution and contractors regarding exercising large valves, spotting water mains prior to excavation, repair projects, hydrant fire flow testing, and Capital Improvement / Development projects to ensure proper Water Distribution operating procedures following municipal code

Monitors and evaluates incoming 811 locate tickets, assigns to appropriate zones if locate is required, or closes tickets as needed

Education and Experience : High School diploma or G.E.D. equivalency and 3 to 5 years' experience in water / wastewater infrastructure inspection, maintenance / repair, or related work OR Any equivalent combination of training and / or experience that provides the required knowledge, skills and abilities may be substituted Licensing and Certifications : Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire Water Distribution License

Knowledge, Skills, and Abilities : Municipal water system and mapping Standard practices, methods and materials of assigned work Basic mathematical concepts Record-keeping principles Occupational hazards and applicable safety principles and practices Uses and properties of supplies and equipment, including specialized equipment relevant to area of assignment Interpreting and applying federal, state and local laws, codes, and regulations Customer service principles Traffic control and work zone safety Modern office practices and procedures, including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications Leading, training, and mentoring others to troubleshoot issues and make sound judgement calls Responding to emergency situations to mitigate damage to utilities, highways infrastructure and provide public health and safety Operating all vehicles and equipment, with concern for safety at all times when driving and navigating City streets with large vehicles Managing projects and inventory Properly setup work zones and safely work in City roadways Performing inspections and repair to ensure safe operating conditions Monitoring and maintaining required supplies, materials, and inventory Comprehending reference books and manuals

ADA and Other Requirements : Work Environment and Physical Effort : Medium : Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects. Work Environment : Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a shop environment. Work Exposures : There is frequent exposure to extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate, extreme cold (below 32 degrees), communicable diseases, and toxic or caustic chemicals or substances.