Technical Support Agent

Job Details

Level

Experienced

Job Location

Elevator Controls Corporation - Sacramento, CA

Position Type

Full Time

Education Level

High School / GED

Travel Percentage

Less than 5%

Job Shift

Normal Business Hours

Job Category

Indirect Labor - IDL

Description

Technical Support Agent

Full Time

Sacramento, CA

If you are a forward-thinker interested in technical support, then keep reading! We are searching for a Technical Support Agent to join our Elevator Controls team at Vantage Elevation.

About Us Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and United Kingdom.

Requirements

We are searching for a candidate with :

• AA or Technical Degree in Electronics (or equivalent work experience).
• 3-5 years of previous hands-on technical work experience in a customer support environment, preferably related to elevator systems.
• Spanish speaking highly preferred.
• Must have basic understanding of electrical principles.
• Ability to read and interpret line diagrams and schematics.
• Ability to multi-task efficiently.
• Strong communication skills, verbal and written, including fluency in English.
• Technical Support experience related to elevator systems a plus.
• Good knowledge of elevator systems and control equipment and demonstrated expertise in troubleshooting a plus.
• Initiative and self-reliance.

Duties and Responsibilities

A typical day may include :

Benefits of Working With Us

Position Details

Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Like What You Read?

If you're excited by the prospect of working at the forefront of engineering technology with a world-class employer that values your hard work then we invite you to apply.

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