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Consumer Relations Specialist
Consumer Relations SpecialistNathan & Nathan P.C. • Birmingham, AL, US
Consumer Relations Specialist

Consumer Relations Specialist

Nathan & Nathan P.C. • Birmingham, AL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Overview

Nathan & Nathan PC is growing! We are a family-owned creditors rights law firm in search of full-time Consumer Relations Specialists to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast-paced call-center environment.


What you will do

  • Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
  • Able to follow instructions and make educated decisions based on training and position knowledge.
  • Must follow and fully comply with all Federal, State and Local collection laws and practices.
  • Meet and exceed all production goals.
  • Must pass continuing education/training evaluations.
  • Perform other duties as assigned.

Who you are

  • You have outstanding communications skills and are a great listener
  • You have empathy for others
  • You are a problem solver
  • You are super organized

Compensation and Benefits

  • Hourly rate of pay based upon experience + monthly bonus potential (after completion of training period)
  • Paid Time Off (PTO): 10 days + Holidays
  • Competitive benefits package, including medical, dental, and 401k match
  • Promotional opportunities within the firm

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person

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Consumer Relations Specialist • Birmingham, AL, US

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