Talent.com
Sr. Project Manager(ITSM)
Sr. Project Manager(ITSM)iSoftTek Solutions Inc • Long Beach, CA, US
Sr. Project Manager(ITSM)

Sr. Project Manager(ITSM)

iSoftTek Solutions Inc • Long Beach, CA, US
9 days ago
Job type
  • Full-time
  • Quick Apply
Job description

This Sr. Project Manager will lead business application and technology-driven initiatives based on the company’s goals and needs. This consultant role requires a minimum of 10 years of experience in IT, project management, and successful project delivery. Key responsibilities include developing project charters and plans, facilitating meetings, tracking project status, managing risks and issues, coordinating with vendors and internal teams, and preparing executive status updates. Additional responsibilities may include creating project deliverables and analyzing business requirements and system design.

The Senior Project Manager must actively structure and drive projects forward while solving problems along the way. They will go beyond schedule tracking by engaging in business analysis, risk management, stakeholder alignment, and vendor coordination.

Requirements

1.            Project Leadership and Execution.

  • Ensure projects follow industry best practices in project and portfolio management.
  • Manage multiple projects with broad scope, ambiguity, and complexity.
  • Provide structure and direction, ensuring alignment between business objectives and technical solutions.
  • Develop and maintain project schedules, milestones, and deliverables, proactively managing risks, scope, and dependencies.
  • Oversee vendor and in-house project teams, ensuring projects progress within time and budget constraints.
  • Monitor costs, schedules, and project health, providing regular updates to leadership and escalating issues proactively when necessary

2.            Business Analysis and Stakeholder Engagement (as needed).

  • Analyze and refine business and functional requirements to ensure clarity and feasibility – not just document them.
  • Assess process impacts, define success criteria, and support change management efforts by identifying and addressing potential adoption challenges.
  • Ensure smooth communication between technical teams and business stakeholders, bridging gaps between business needs and technical feasibility.
  • 3.            Vendor and Contract Management.

  • Coordinate with vendors to ensure timely delivery of system enhancements, upgrades or implementations.
  • Manage vendor relationships, including contract agreements, software renewals and issue escalation.
  • 4.            Risk and Issue Management.

  • Identify potential risks early and  implement mitigation strategies.
  • Maintain a structured RAID log to track risks, actions, issues and decisions, ensuring visibility and accountability.
  • Navigate established governance structures to manage escalations, change requests and decision making processes.
  • Required Knowledge and Experience :

  • Recent, hands-on ITSM implementation leadership (within the last ~5 years) : including key ITIL processes such as Incident, Problem, and Change Management, as well as Configuration Management Database (CMDB), and Service Catalog / Knowledge Management; rollout readiness and stabilization.
  • Program-level ownership : RFP / SOW / vendor governance, budgeting, cross-project dependencies, and executive reporting (not a task / traffic coordinator).
  • Expertise across people, process, and technology best practices for an ITSM implementation : demonstrated leadership not only of the ITSM technology solution, but also strong partnership with Organizational Change Management (OCM) to identify people and process impacts and apply implementation best practices.
  • Cross-functional coordination experience across IT : Service Desk, Infrastructure Ops, NOC, Architecture / Strategy, Business Apps, and Organizational Change Management.
  • Local / within driving distance to Long Beach (preferred) : able to be onsite as needed for workshops, vendor sessions, and leadership touchpoints.
  • Style : collaborative, listens first, clear communicator who can bridge engineers and executives.
  • 10+ years of project management experience, with strong background in business applications, system upgrades, and enterprise IT initiatives.
  • Proven ability to manage both business and IT projects from initiation through closure.
  • Strong problem solving, analytical and communication skills, with experience creating and presenting executive level communications.

  • Ability to step into a business analyst role as needed, gathering requirements, mapping workflows, and aligning business needs with technical solutions.
  • Experience managing vendor contracts, licensing agreements and external service providers.
  • Strong understanding of project management methodologies, best practices and structured PMO frameworks.
  • Experience leading change management and process improvement initiatives.
  • Strong understanding of SDLC processes, IT governance and risk management.
  • Experience managing both custom and package software solutions, including systems integration.
  • Proficiency with Microsoft Office suite, including Excel, Word, Powerpoint, MS Project, Teams, Visio and Sharepoint.
  • Create a job alert for this search

    Sr Project • Long Beach, CA, US

    Related jobs
    Sr. Project Manager - Operational Capacity, Ambulatory Operational Excellence

    Sr. Project Manager - Operational Capacity, Ambulatory Operational Excellence

    University of California - Los Angeles Health • Los Angeles, CA, United States
    Full-time
    At UCLA Health, our vision is to heal humankind, one patient at a time, by improving health, alleviating suffering and delivering acts of kindness. With over 200 practices across Southern California...Show more
    Last updated: 5 days ago • Promoted
    10791 - Sr. Project Manager

    10791 - Sr. Project Manager

    Hyundai Autoever America • Costa Mesa, CA, US
    Full-time
    Quick Apply
    Technical Project Manager (HMA Channel) Purpose : .Technical Project Manager to lead and coordinate product change management activities within the Connected Car Services and Mobility Platform ecosys...Show more
    Last updated: 30+ days ago
    Project Manager II

    Project Manager II

    Rosendin • Southern California, CA
    Full-time
    Quick Apply
    Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin.Enjoy a true sense of ownership as you work with a proven industry leader on some of...Show more
    Last updated: 30+ days ago
    Sr. Project Engineer

    Sr. Project Engineer

    Granite Construction • USA, California, La Mirada
    Full-time
    Building a career at Granite may be the most valuable thing you could do.Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employee...Show more
    Last updated: 30+ days ago
    MRI Manager I - MRI-IP - FT Day Shift

    MRI Manager I - MRI-IP - FT Day Shift

    University of California - Irvine Health • Orange, CA, United States
    Full-time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...Show more
    Last updated: 30+ days ago • Promoted
    CST Project Manager (eCOA) - Remote Based

    CST Project Manager (eCOA) - Remote Based

    Syneos Health / inVentiv Health Commercial LLC • Santa Monica, CA, United States
    Remote
    Full-time
    CST Project Manager (eCOA) - Remote Based.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, med...Show more
    Last updated: 2 days ago • Promoted
    Sr. Project Manager - Facilities Management Hybrid

    Sr. Project Manager - Facilities Management Hybrid

    Unitek Learning • Newport Coast, CA, US
    Full-time
    Project Manager - Facilities Management Hybrid.The Senior Project Manager, Facilities Management, will play a critical role in developing, managing, and delivering construction and remodel projects...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager - PCI DSS compliance program

    Project Manager - PCI DSS compliance program

    Stand 8 • USA, California, Long Beach
    Part-time
    STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico...Show more
    Last updated: 15 days ago
    Sr Project Manager

    Sr Project Manager

    RIT Solutions • Glendale, CA, US
    Full-time
    The Senior Project Manager will be responsible for managing projects within the oversight of the Parametric PMO including goals, scope, and schedule. Project Manager will work within the Project Man...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Project Manager

    Sr. Project Manager

    LHH • Los Angeles, CA, US
    Full-time
    Senior Technical Product & Project Manager.Define and evolve product vision and strategy across pre-project, active project, and post-project phases. Own the product roadmap and ensure alignment...Show more
    Last updated: 3 days ago • Promoted
    MRA Project Manager

    MRA Project Manager

    Clearance Jobs • Costa Mesa, CA, US
    Full-time
    Anduril Industries is a defense technology company with a mission to transform U.Anduril is seeking a MRA Project Manager to join our Fury Launch Team (FLT). This role will focus on developing, impl...Show more
    Last updated: 10 days ago • Promoted
    EWIS Project Manager

    EWIS Project Manager

    Anduril • Costa Mesa, CA, US
    Full-time
    Anduril Industries is a defense technology company with a mission to transform U.By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the def...Show more
    Last updated: 30+ days ago • Promoted
    10807 - Sr. Project Manager

    10807 - Sr. Project Manager

    Hyundai Autoever America • Costa Mesa, CA, US
    Full-time
    Quick Apply
    We are looking for a seasoned technical project manager who is highly motivated, customer-centric and has strong people management skills. The technical project manager will provide governance and o...Show more
    Last updated: 30+ days ago
    Sr. Engineering Project Manager - Urgently Hiring!

    Sr. Engineering Project Manager - Urgently Hiring!

    Henkel • Compton, CA, United States
    Full-time
    At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schw...Show more
    Last updated: 20 days ago
    Sr. Project Manager

    Sr. Project Manager

    Index Search • Los Angeles, CA, US
    Full-time
    Quick Apply
    Responsible for managing multiple projects simultaneously, overseeing all phases from initial specification and alignment with field engineers, through scheduling and subcontractor vetting with pro...Show more
    Last updated: 16 days ago
    Project Manager

    Project Manager

    Clearance Jobs • Los Angeles, CA, US
    Full-time
    Project Manager III (Los Angeles).About Rise8 We're transforming the United States Government and we know that takes a dream team. We believe customer experience starts with employee experience, so ...Show more
    Last updated: 30+ days ago • Promoted
    Project Manager II - Los Alamos, NM

    Project Manager II - Los Alamos, NM

    New Mexico Staffing • Los Angeles, CA, US
    Full-time
    Project Manager II - Los Alamos, NM.RSI is a dynamic group of companies that has provided services to major federal clients and Fortune 500 engineering and construction companies since 1996.We have...Show more
    Last updated: 4 days ago • Promoted
    10373 - Sr. Project Manager

    10373 - Sr. Project Manager

    Hyundai Autoever America • Fountain Valley, CA, US
    Full-time
    Quick Apply
    Project Manager Location - Fountain Valley, CA PURPOSE : .Plans and coordinates all aspects of internal information system-specific projects from initiation to delivery. Projects often involve network...Show more
    Last updated: 30+ days ago