Solution Engineer, ESS

Gotion Inc. is based in Silicon Valley, CA, with a Manufacturing facility in Manteno, IL and R&D centers in Ohio, China, Japan and Europe. We innovate in next generation electric vehicle and energy storage technologies (lithium batteries and related systems) to accelerate electrified transportation and sustainable development.

Responsibilities

• Pre-sales technical support for customer account engagements including documentation / best practices and training to ensure a high-quality design and minimal post-sales technical support issues
• Pre- and post-sales management of technical account engagements as a key member of the sales team to ensure comprehensive design, installation and operational plans are developed and communicated to drive ESS solution adoption and ongoing business growth
• Pre-sales technical support for utility-scale and commercial projects, and customized design support to ensure Gotion design wins and high-quality designs that save customers cost
• Engage with Research and Development and Product Management to address identified product / technical issues and provide recommendations for product improvements; contribute to market training and tools
• Coordinate field testing and feedback collection for new hardware and software
• Work with Customer Support to ensure a closed-loop system on key technical and product issues and maintain high customer satisfaction, especially with top installers
• Lead engagement with customers on application of ESS systems and collaborate with partners for balance of system equipment providers, software / EMS integration and EPC
• Develop technical documentation to support the portfolio of ESS products, including technical specifications, manuals, safety certifications, and technical diligence proposals

Requirements

Qualifications

Base pay is one part of our total compensation package at Gotion and is determined within a range. The base pay range for this role is $80,000 - $120,000 USD and will depend on skills, qualifications, experience, and location.

Gotion Inc. is proud to be an equal opportunity employer. We are dedicated to fostering a diverse workforce and ensuring equal employment opportunities for all.

J-18808-Ljbffr