Senior Technical Analyst

The James Irvine Foundation is a private, nonprofit grantmaking foundation dedicated to expanding opportunity for the people of California. The Foundation'svision is a California where all low-income workers have the power to advance economically. Since 1937 the Foundation has provided more than $2.8 billion in grants to organizations throughout California. The Foundation ended 2024 with $3.3 billion in assets and provided $158.7 million in grants. There are about 80 staff across the San Francisco and Los Angeles offices. The Irvine Foundation is committed, internally and externally, to the values of accountability, curiosity, empathy, equity, nimbleness, partnership, and transparency.

About the Opportunity

The Senior Technical Analyst is a proactive, service-driven, highly skilled IT professional responsible for delivering secure, efficient, and user-friendly technology experiences across the Foundation. Reporting to the Director of Technology, this role is pivotal in bridging end-user needs with technical solutions, ensuring seamless collaboration with our Managed Service and Security Provider (MSSP), and supporting the Foundation's mission through operational excellence. This individual will collaborate with the MSSP (overseeing their day-to-day network, infrastructure, and endpoint support), the Senior Technical Architect (partners on cloud solution configuration, integration, and optimization), and the Application Analyst (coordinates on application support, user training, and project delivery).

Responsibilities

Technology Solutions & Network Administration

• Function as the primary technical liaison with the MSSP, managing escalations, monitoring security operations, monitoring network and endpoint performance, and driving continuous improvement.
• Partner with MSSP on Tier 2 / 3 support for enterprise systems (Microsoft 365, Exchange, Azure AD, Box, Zoom, Salesforce, NetSuite, and MDM platforms).
• Oversee day-to-day network operations, application workflows, and user access, ensuring reliability, efficiency, and data integrity.
• Coordinate with the Senior Technical Architect to support cloud configuration, training, documentation, integrations, and optimization projects.
• Support application analyst with onboarding for new hires, ensuring seamless and consistent experience.
• Maintain comprehensive documentation for systems, processes, and workflows to support effective troubleshooting, project continuity, and institutional knowledge.

Cybersecurity & Compliance

User Enablement & Training

Project Management & Cross-Functional Collaboration

Desired Skills and Experience

Compensation and Benefits

The James Irvine Foundation's compensation philosophy is reflected in its Talent Advancement Program, which was created to assure equity in staff compensation. While every staff member is assigned a Tier based on demonstration of competencies, the Foundation looks to outcomes as criteria for advancement through the program's Tiers. The positions are benchmarked against relative industry and occupational groups and reviewed regularly, with the goal to deliver compensation equitably throughout the organization. The non-negotiable starting compensation for this role is set at $159,000 and the full compensation range is $159,000 – $210,000.For more information, please review Compensation Practices at Irvine.

The Foundation is an Equal Opportunity Employer, and we encourage applicants who reflect the diversity of California. Qualified applicants with criminal histories will be considered pursuant to the San Francisco Fair Chance Ordinance.

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