Machine Learning - Machine Learning

Title : Manager, Machine Learning

Location : Irvine, CA

Duration : Months

Job Description :

We are hiring a Manager, Machine Learning (MLE) to lead the development and operationalization of machine learning systems powering the Voice AI experience.

This role is central to ensuring performance, scalability, and reliability across real-time models that support speech, natural language understanding, and agent behavior.

You will manage a team of MLEs and partner with AI Engineers, QA, and DevOps to deliver high-quality agent performance with a strong focus on latency, integration with restaurant systems (, HME, POS), and production excellence.

Key Responsibilities

ML System Design & Architecture

• Lead the design of end-to-end ML pipelines for speech, ASR, and NLU modules
• Optimize model performance for real-time interaction, including latency, uptime, and inference cost
• Implement and evolve model evaluation, testing, and monitoring frameworks

Infrastructure & Integration

Leadership & Collaboration

Required Qualifications

Preferred Qualifications

Location & Travel