Nordic Spa General Manager

Anordicspa, AK, United States

4 days ago

Job type

Full-time

Job description

Simple. Inclusive. Natural. Social.

We are hiring for the role of Nordic Spa General Manager . This opportunity is located in Girdwood, Alaska .

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience : https : / / vimeo.com / user83317660 / workatalyeskanordicspa?share=copy

Achieving Excellence

As the Nordic Spa General Manager you are accountable to drive continuous improvement; supported by an organization that encourages entrepreneurial spirit and action. You will achieve excellence by instilling in your people the willingness and ability to make positive guest experience decisions on a daily basis. Longer range; your ability to balance optimal results around employee engagement, the quality of your facilities' offerings and financial outcomes will be the ultimate measure of success. We commit to giving you the authority and resources required to be successful; achieving excellence is up to you.

Work Perks

Competitive wages plus Monthly Bonus Incentives
Ski Pass for Winter Season
PTO + Personal Days
Medical & Dental Health Plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Resort Wide Discounts

Key Focuses

Delivers Quality by engaging team members to deliver picture perfect, sparkling clean, first impressions in all public and back of house areas

Monitors on going daily maintenance, preventative maintenance and deep cleaning programs, conducts quarterly facility FF&E audits

Visible in operations; supporting execution / presentation of brand standards, guest touch points and revenue optimization

Sets par levels and control procedures to make sure their employees have the tools and materials required to be successful

Creates business plans and budgets for their area that support the overall financial goals of the organization.

Reviews financial outcomes daily, weekly, monthly; making adjustments to optimize revenues and margins.

Leads recruitment; creating a work environment, value proposition and processes that attracts and retains quality employees.

Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness, scope and quality.

Does not allow shortfalls in operating standards to go unaddressed; supported by clearly communicated expectations and real time coaching

Collaborate with our Corporate team and General Managers from other Spa properties to develop and update all of our Standard Operation Procedures

Provides direct reports with the resources, direction, coaching, feedback and goal setting required for their continuous development.

Collaborate and build strong partnerships with our Resort partners and vendors to ensure successful operations

Personal and their team's communication, interactions and behaviors support the Spa value that everyone is welcome and everyone is equal.

Builds a collaborative workplace; supporting the Spa value of community, common goals, and acceptance.

Completes work processes and checklists that seamlessly support the Core Value of Quality : We are committed to achieving excellence and upholding the highest standards in product and service.

Communicates, interacts, and behaves, supporting the Core Value of Honesty : Honesty in action is doing what you commit to do in the manner you commit to doing it.

Contributes to a collaborative workplace, supporting the Core Value of Family : Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.

Experience / Passions / Education

Post-secondary certifications / diploma or degree an asset

3+ years of management experience in hospitality or spa industry

Excellent verbal and written communication skills required

Advanced Microsoft Office skills required

Comfortable with technology and open to new learning

A passion for mental and physical wellness

Working Conditions

This position will include a variety of shifts including early mornings, late evenings, weekends and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, business partners, and stakeholders. Working outdoors in a variety of mountain weather conditions, with average temperature ranges of -30 C / -22 F to +30 C / +86 F.

About Alyeska Nordic Spa

Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

#J-18808-Ljbffr

Create a job alert for this search

Spa Manager • , AK, United States

Related jobs

Staffing Business Development Manager – Hospitality

Hire VelocityAK, United States

Full-time +1

Quick Apply

We are a national retained search firm serving clients across the restaurant, hospitality, and related industries.With over a decade of success, we've bui...Show moreLast updated: 4 days ago

Promoted

Drilling Superintendent

Doyon, LimitedAK, United States

Temporary

DDI) operates on the North Slope of Alaska with unique oil and gas land drilling rigs and camps specially designed to operate in extreme Arctic conditions. The employee will oversee the overall oper...Show moreLast updated: 30+ days ago