Talent.com
Hiring dedicated Client Care Supervisor
Hiring dedicated Client Care SupervisorHomeWell Care Services • Saint Louis, MO, US
Hiring dedicated Client Care Supervisor

Hiring dedicated Client Care Supervisor

HomeWell Care Services • Saint Louis, MO, US
27 days ago
Job type
  • Full-time
Job description

Client Care Supervisor

The Client Care Supervisor is responsible for coordinating, overseeing, and supervising the delivery of services to agency clients in alignment with the organization's mission and standards of care. This role ensures compliance with all regulatory and agency requirements, while maintaining accurate and up-to-date client records.

Minimum Qualifications :

  • At least two (2) years of experience in home care, home health, or a related field.
  • Reliable transportation, current auto insurance, and a valid driver's license.
  • Strong written and verbal communication skills, with the ability to work effectively with clients, families, caregivers, and other professionals.
  • Exceptional attention to detail, follow-up, and organizational skills; able to exercise sound judgment, initiative, and problem-solving abilities.
  • Ability to supervise, assess, and evaluate caregivers while advocating for clients and families.
  • Demonstrated compassion and a passion for helping others live with dignity.
  • Professional demeanor and presentation.
  • Ability to pass a criminal background check.
  • Flexibility to be on-call every other weekend.

Essential Duties and Responsibilities :

  • Complete Client Assessment packet for each new client and provide a copy of all signed agreements to the client or their representative.
  • Develop and implement individualized written care plans with client and / or representative input, including : functional limitations, nutritional needs and allergies, relevant medical equipment and supplies, services to be provided and frequency, requested non-medical tasks.
  • Collect fees for initial services at the time of assessment or prior to service start.
  • Introduce caregivers during their first scheduled shift, review the care plan with client and caregiver, and ensure an in-home binder with a printed care plan is available.
  • Supervise care provided by agency staff to ensure : caregivers review and follow the care plan, compliance with infection control practices, immediate reporting of client condition changes, familiarity with emergency procedures, necessary skills, supplies, and equipment are in place, services remain within the agency's licensed scope.
  • Maintain ongoing communication with clients and / or representatives to monitor service delivery and client satisfaction.
  • Conduct scheduled and unscheduled in-home support visits and reassessments per policy and as needed.
  • Coordinate with other service providers (home health, hospice, facilities, etc.) when multiple services are involved.
  • Serve as a resource for clients and families, offering education, recommendations, and referrals as appropriate.
  • Investigate concerns related to client care and staff performance.
  • Document supervision and care oversight in accordance with agency policies and online systems.
  • Ensure client records are accurate, current, and properly maintained.
  • Provide caregiver training and education as needed, whether in the home, by phone, or in the office.
  • Report relevant client and caregiver updates to agency staff to support scheduling, matching, and overall service delivery.
  • Assist in the development and revision of care-related policies and procedures.
  • Participate in caregiver performance evaluations.
  • Physical and Environmental Requirements :

  • Ability to travel to client residences using reliable transportation.
  • Organizational Relationship :

  • Reports directly to the Owner.
  • Position Type & Expected Hours of Work :

  • Full-time position.
  • Disclaimer : This job description is not intended to provide a complete listing of every duty, responsibility, or activity required of this role. Duties and responsibilities may change or be assigned at any time with or without notice.

    Create a job alert for this search

    Client Care Supervisor • Saint Louis, MO, US

    Related jobs
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,894 per week in Alton, IL

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,894 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.GetMed Staffing is searching for a strong ICU RN to assist our traveler-friendl...Show more
    Last updated: 8 days ago • Promoted
    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,703 to $1,888 per week in Alton, IL

    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,703 to $1,888 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with LRS Healthcare to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...Show more
    Last updated: 8 days ago • Promoted
    Travel Nurse - RN - ER - Emergency Room - $2140 / Week

    Travel Nurse - RN - ER - Emergency Room - $2140 / Week

    Medpro Healthcare Staffing • Centerville, IL, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 we...Show more
    Last updated: 29 days ago • Promoted
    PACU Clinical Nurse

    PACU Clinical Nurse

    BJC • City of Saint Peters, MO, US
    Full-time
    Additional Information About the Role.Call is Required for this position, weekday, weekend and holiday.The BJC RN Career Ladder differentiates BJC as the place for nurses to work in the greater St....Show more
    Last updated: 3 days ago • Promoted
    Clinical Nurse- ICU Stepdown- Nights

    Clinical Nurse- ICU Stepdown- Nights

    BJC • Alton, IL, US
    Full-time
    Additional Information About the Role.The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. This is a tool to empower nurses to work at the top...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Nurse- Special Float Pool-nights

    Clinical Nurse- Special Float Pool-nights

    BJC • Alton, IL, US
    Full-time
    Additional Information About the Role.Additional Preferred Requirements.Alton, Illinois, and the surrounding communities in a five-county area. Starting as a land gift to the community from the Smit...Show more
    Last updated: 30+ days ago • Promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,164 per week in Alton, IL

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,164 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with Care Career to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.ICU registered nurses (RNs) provide care to critical medical, surgical and traumati...Show more
    Last updated: 8 days ago • Promoted
    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,784 per week in Alton, IL

    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,784 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with Atlas MedStaff to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.Atlas Medstaff is currently seeking candidates in the RN (ICU / CCU / Critical Care)...Show more
    Last updated: 8 days ago • Promoted
    Travel Nurse - Registered Nurse - ER - Emergency Room - $2140 / Week

    Travel Nurse - Registered Nurse - ER - Emergency Room - $2140 / Week

    Medpro Healthcare Staffing • Centerville, IL, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 we...Show more
    Last updated: 29 days ago • Promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,703 to $1,888 per week in Alton, IL

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,703 to $1,888 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with LRS Healthcare to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits...Show more
    Last updated: 8 days ago • Promoted
    PACU Clinical Nurse Part Time

    PACU Clinical Nurse Part Time

    BJC • City of Saint Peters, MO, US
    Part-time
    Additional Information About the Role.Call is Required for this position, weekday, weekend and holiday.The BJC RN Career Ladder differentiates BJC as the place for nurses to work in the greater St....Show more
    Last updated: 3 days ago • Promoted
    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,028 per week in Alton, IL

    Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $2,028 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.GetMed Staffing is searching for a strong ICU RN to assist our traveler-friendl...Show more
    Last updated: 3 days ago • Promoted
    IL PCT NCLEX pending

    IL PCT NCLEX pending

    BJC • Alton, IL, US
    Full-time
    Additional Information About the Role.Shift Differentials for Evening / Weekend.Additional Preferred Requirements.The BJC RN Career Ladder differentiates BJC as the place for nurses to work in the gr...Show more
    Last updated: 22 days ago • Promoted
    Clinical Nurse- Intermediate Care Unit- PRN

    Clinical Nurse- Intermediate Care Unit- PRN

    BJC • Alton, IL, US
    Full-time
    Additional Information About the Role.Additional Preferred Requirements.Alton, Illinois, and the surrounding communities in a five-county area. Starting as a land gift to the community from the Smit...Show more
    Last updated: 2 days ago • Promoted
    Travel Nurse - RN - ER - Emergency Room - $2140 / Week - Hiring Now

    Travel Nurse - RN - ER - Emergency Room - $2140 / Week - Hiring Now

    Medpro Healthcare Staffing • Centerville, IL, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 we...Show more
    Last updated: 29 days ago • Promoted
    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $2,028 per week in Alton, IL

    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $2,028 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.GetMed Staffing is searching for a strong ICU RN to assist our traveler-friendl...Show more
    Last updated: 3 days ago • Promoted
    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,894 per week in Alton, IL

    Travel Registered Nurse - Intensive Care Unit (ICU) / Critical Care - $1,894 per week in Alton, IL

    TravelNurseSource • Alton, IL, US
    Full-time
    TravelNurseSource is working with GetMed Staffing to find a qualified ICU / Critical Care RN in Alton, Illinois, 62002!.GetMed Staffing is searching for a strong ICU RN to assist our traveler-friendl...Show more
    Last updated: 8 days ago • Promoted
    Travel Outpatient Physical Therapist

    Travel Outpatient Physical Therapist

    Core Medical Group • Pacific, MO, US
    Permanent +1
    Core Medical Group is seeking a travel Physical Therapist for a travel job in Pacific, Missouri.Job Description & Requirements. Client in MO seeking Physical Therapist : Outpatient / Clinic.We are ...Show more
    Last updated: 30+ days ago • Promoted