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Benefit Preparation Support Assistant (OS2) - Limited Duration

Benefit Preparation Support Assistant (OS2) - Limited Duration

State of OregonPortland, OR, US
8 days ago
Job type
  • Full-time
  • Permanent
Job description

Benefit Preparation Support Assistant (OS2) - Limited Duration

Are you a highly organized professional with superb time management and analytical skills? Do you thrive in a high-volume production environment and excel in communication? If so, we invite you to apply for the position of Office Specialist 2 in our Intake & Review unit.

The Public Employees Retirement System is recruiting for one (1) Benefit Preparation Support Assistant (Office Specialist 2) position within the Operations Division (OD), Intake and Review Section (I&R).

This is a full-time, limited duration workload position. This position is expected to last through June 30, 2027; however, it could end at any time. If future funding is secured, the appointment may be extended or become permanent.

This position is based at our headquarters office in Tigard, Oregon. The successful candidate will be required to work a hybrid schedule.

This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

This position is represented by the Service Employees International Union (SEIU).

We serve the people of Oregon by administering public employee benefit trusts to pay the right person, the right benefit, at the right time. Operations Division / Intake and Review

The PERS Operations Division provides services to PERS members along the entire life cycle of their public service career : from their first job with a PERS-participating employer until their retirement. The division helps ensure that PERS fulfills its mission to provide the right person the right benefit at the right time. The Operations Division supports four benefit programs for members of the three PERS plans (Tier One, Tier Two, and the Oregon Public Service Retirement Plan (OPSRP) :

  • The lifetime pension.
  • The Individual Account Program (IAP).
  • The Oregon Savings Growth Plan (OSGP).
  • The PERS Health Insurance Program (PHIP).

The Intake and Review section is divided into two teams : Intake and Review. The Intake Team processes all incoming service retirement applications, including withdrawal, disability, alternate payee, police and fire, and judges. In addition to processing applications and accompanying forms (such as direct deposit, tax acknowledgement, W-4P and the like), the Intake Team also processes estimate requests, fiduciary forms, demographic change requests (including address and name changes), beneficiary forms, residency forms, and returned mail.

What you will be doing :

As a Benefit Preparation Support Assistant (Office Specialist 2) you will manage the accuracy and timely processing of membership related documents and to provide information to PERS members and to PERS member beneficiaries.

Minimum Qualifications Required :

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
  • OR
  • An associate degree in any field.
  • OR
  • An equivalent combination of education and experience.

    • Candidates who are the most competitive will possess the following skills, background, and areas of experience :

  • Great Time-Management : Good at handling multiple tasks and staying focused on meeting goals. Can quickly adjust priorities and seek clarity when needed.
  • Strong Organization : Able to plan and manage work to stay organized and meet deadlines in a high-volume production environment.
  • Analytical and Problem-Solving : Pays attention to details to accurately enter data, find errors, and solve problems. Makes decisions based on solid reasoning.
  • Clear Communication : Communicates well both verbally and in writing with others. Expresses ideas clearly and concisely.
  • Self-Motivated : Works independently with dedication to meet or exceed expectations.
  • Professionalism : Always acts professionally in a team by being reliable, accountable, positive, and respectful.
  • Preferred Experience : Preference for candidates with PERS experience.

    • Benefits of Working for the State of Oregon & the Public Employees Retirement System :

  • Work / life balance, 11 paid holidays a year, and a competitive benefits package.
  • Advancement and learning opportunities that will help grow your career with the State of Oregon.
  • Hybrid work.

    • Application Instructions & Requirements :

    Current State of Oregon Employees : Apply via your employee Workday account.

    External Applicants : Apply via the State of Oregon job opportunities webpage.

  • Fill out the application or submit a resume. Your submitted experience fields or attached resume should include the beginning and end dates (mm / dd / yyyy) for each employer. The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
  • Cover letter : Please explain in one no more than one (1) page, how your experiences and skills meet the needs of this position, and the skills, background, and areas of experience listed in this job posting. Generic cover letters that do not address the desired skills and attributes of this position will be graded as non-responsive or incomplete during the manager screening stage.
  • After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
  • If you are a veteran, you may receive preference. The task to upload your documents will come before the public records request and gender identity questionnaire tasks.

    • Additional Details :

  • Visa Sponsorship : Agency does not offer visa sponsorship. Within three (3) days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.
  • Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources, or call Oregon Department of Veterans' Affairs at : 1-800-692-9666. NOTE : If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.
  • The information in your application will be used to complete a pay equity assessment to determine salary placement upon hire. Please see the link here to our Pay Equity Project.
  • The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%.
  • Finalists may be subject to a criminal history check. Criminal records are compared against the needs of the position and if found to conflict then may lead to disqualification.
  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and / or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

    • Helpful Links & Resources :

    How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

    Learn more about PERS | Learn more about Oregon

    For additional information you may contact the recruiter by e-mail at recruitment@pers.oregon.gov or by phone at 503-603-7500.

    Come for a job. | Stay for a career. | Make a difference... for a lifetime!

    PERS is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.

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