Job Title : Installation Technician
Location : Kentucky, South Carolina, Alaska
Duration : 2 years (Potential Extension)
Shift Timing : Standard Shift
Position Summary
- The Installation Technician will perform onsite installation, service, and testing of Company's technology solutions.
- This position requires strong hands-on skills, customer service, and familiarity with network infrastructure.
- The technician will work both independently and as part of a team to ensure timely, high-quality installations.
Key Responsibilities
Perform onsite installation, configuration, and testing of routers, POTS-in-a-Box units, UCaaS systems, and related equipment.Conduct site surveys, document requirements, and assess installation environments.Install, terminate, and test cabling (voice / data) and low-voltage infrastructure.Configure and troubleshoot Ethernet, TCP / IP, VLANs, DHCP, QoS, and network hardware.Coordinate with project managers, clients, and vendors to ensure successful installations.Provide professional customer service and represent Company positively at client sites.Complete documentation, job tickets, and installation reports accurately and on time.Follow company safety procedures and maintain a clean, safe work environment.Minimum Qualifications
High school diploma or GED.Valid driver's license and reliable transportation.Strong problem-solving and customer service skills.Ability to work independently and manage multiple assignments.Basic understanding of networking fundamentals and voice / data wiring standards.Preferred Qualifications
Associate's degree or technical certification in telecommunications, networking, or electronics.1 2 years of experience in IT, telecom, or low-voltage field installation.Experience installing routers, switches, VoIP systems, or fiber connectivity.Certifications such as A+, Network+, or equivalent are a plus.Experience with Microsoft Teams, UCaaS platforms, and field service tools.Physical Requirements & Work Environment
Technicians must be able to stand, bend, climb, kneel, and lift up to 50 lbs.Work may occur indoors or outdoors in various weather conditions, and travel may be required.Use of standard tools and electronic devices is expected.