Sales Enablement Director

Sales Enablement Director

Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale.

We are seeking a strategic, seasoned, and technically minded Sales Enablement Director to lead the development and execution of our global sales enablement strategy. This leader will play a critical role in equipping our sales organization with the technical knowledge, tools, and resources needed to effectively position and sell Cyara's solutions. The ideal candidate brings a strong understanding of complex enterprise technology sales environments and is passionate about bridging technical understanding with sales execution.

Responsibilities

• Design, implement, and manage a comprehensive sales enablement program that accelerates time-to-productivity for new hires and drives ongoing performance across the sales organization.
• Collaborate with Sales, Product, Marketing, and Customer Success teams to develop technical training and enablement materials that clearly articulate Cyara's value proposition and solution differentiation.
• Lead onboarding programs for new sales team members with a strong focus on Cyara's platform architecture, integrations, and customer use cases.
• Define, document, and train the sales team on our core sales process / methodology (e.g., MEDDPICC) to accelerate deal velocity and improve deal qualification.
• Develop programs and coaching content specifically designed to enable Sales Managers to inspect, coach, and reinforce core selling behaviors and technical acumen.
• Create and deliver ongoing enablement initiatives, including certification programs, continuous learning initiatives, and Sales Kick Off aligned with sales objectives.
• Partner with Product Management and Product Marketing to translate new releases and feature updates into actionable sales knowledge.
• Leverage data and performance metrics to measure the impact of enablement programs and continuously optimize for effectiveness and efficiency.
• Oversee the development and maintenance of enablement tools, content management systems, and sales readiness platforms.
• Act as a strategic advisor to sales leadership, identifying enablement gaps and developing targeted solutions to improve deal velocity and win rates.
• Stay current with industry trends, competitive landscapes, and emerging technologies to ensure the enablement strategy remains relevant and impactful.

Qualifications

$155,000 - $175,000 a year. This range indicates OTE. Individual pay is determined by skills, qualifications, experience, and location.

At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day : Deliver Excellence, Innovate Boldly, Integrity First, Embrace Curiosity.