Patient Access Rep - Baton Rouge - PRN Various Shifts

Join Ochsner Health

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Job Duties

Provide excellent customer service to all patients, guests, and family members. Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork / documents are gathered and accurate. Efficiently and accurately gathers and inputs patient / guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due. Performs financial analysis of each case and informs patient of financial responsibility. Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift. Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts. Adapts behavior to the specific patient population, including but not limited to : respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other related duties as required.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to all communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and / or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Ochsner Health Equal Opportunity Employer

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.