Client Services SpecialistDawson • Lockbourne, OH, US
Client Services Specialist
Dawson • Lockbourne, OH, US
30+ days ago
Job type
- Full-time
Job description401k and PTO Work for one of the fast-growing logistics providers in the 3PL industry; (over 120 locations across 30 countries) Shifts Available : Friday-Sunday; 5 : 00a-5 : 00p Responds to orders, general client inquiries, invoice questions and client complaints Support 50 clients and 8-10 job sites Communicate with leadership teams of clients and internal Resolves issues with orders, delivery dates or service Label packages and ensure packaging is correct Pulling if reports and comparing / tracking data Utilize Microsoft Excel and Smartsheet Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution Must be comfortable with learning quickly Strong writing skills and email communication Must have great attention to detail Learn all warehouse functions Knowledgeable with Microsoft Outlook – Dynamic Rules, Teams, and Excel Client service skills, quality focused and the ability to multitask Familiarity with ChatGPT and Copilot Freight forwarding knowledge Strong conflict resolution skills
Job Description
Job Description
Client Services Specialist
Logistics
$22.00 per hour
Shifts Below
Lockbourne, Ohio (onsite)
Temp to Hire
Why You’ll Love This Job :
- After being hired on, the following benefits are offered :
Medical, dental, and vision insurance
Monday-Friday; 11 : 30p-8 : 00a
What You’ll Do :
What We’re Looking For :
Functions, X-Look Ups, =SUM
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About Dawson
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Client Service Specialist • Lockbourne, OH, US
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