Clerical Assistant 2 - Montgomery County Assistance Office

THE POSITION

Are you a detail-driven, highly organized individual with a positive outlook and a passion for public service? The Department of Human Services is seeking a motivated Clerical Assistant 2 to join our dedicated team at the Montgomery County Assistance Office. In this vital role, you will perform a wide range of clerical responsibilities that will enhance the quality of service we provide for our clients. If you are seeking a dynamic environment where you can grow your skills, take on new challenges, and make a meaningful impact in your community, we encourage you to apply today!

DESCRIPTION OF WORK

In this position, you will perform a range of clerical and general office tasks by following established procedures and using appropriate systems. You will interact with the public courteously and professionally, both in person and over the phone. Responsibilities include using basic computer skills for data entry, customer service, scanning, imaging, filing, answering calls, and handling mail and voicemail. You will also prioritize assignments to ensure clients' benefits are processed in accordance with organizational standards while maintaining exceptional customer service.

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information :

• Full-time employment, 37.5 hours per week
• Work hours are 8 : 30 AM to 5 : 00 PM, Monday - Friday, with a 60-minute lunch.
• Travel and overtime : As needed
• Work Conditions : Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Salary : Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting salary of $36,108 (before taxes).

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Other Requirements : .

Legal Requirements :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or :

your score may be lower than deserved.

you may be disqualified.

Your results will be provided via email.