Talent.com
Client Service Specialist - Real Estate
Client Service Specialist - Real EstateHylant • Detroit, MI, US
No longer accepting applications
Client Service Specialist - Real Estate

Client Service Specialist - Real Estate

Hylant • Detroit, MI, US
8 days ago
Job type
  • Full-time
Job description

Client Service Specialist

The Client Service Specialist (CSS) position will consistently and effectively develop, enhance, and solidify relationships with the service team by providing exceptional service in accordance with Hylant standards. The CSS role will provide a high level of quality support to the Client Service Managers (CSM) and Client Executives (CE) in the Real Estate Vertical and the handling of the team accounts. In the CSS capacity, the employee will continue to grow and develop insurance surety knowledge in a professional and reliable manner.

The Client Service Specialist will work hybrid based out of one of our offices and needs to have exceptional communication skills, relationship development, and the ability to effectively multi-task. The successful applicant will be a self-directed team player and is driven by prompt, accurate, and thoughtful service to clients.

In This Role You Will Execute On:

  • Providing prompt, accurate, and thoughtful service to Commercial team members and insurance carriers.
  • Consistently responding to internal and external inquiries within 24 hours of when they are received.
  • Master and executing on the daily servicing and processing for clients within EPIC (Agency Management System)
  • Working closely with CSMs on renewals and remarketing tasks including but not limited to: preparation of applications, negotiations with underwriters, obtaining quotes, creating proposals, monitoring stats, and follow-up with client in conjunction with the Alternative Marketing Workflow.
  • Ensuring support of the Client Engagement Strategy (including scheduling, creating of documents, documentation in EPIC, etc.)
  • Continuous improvement of professional skills, industry knowledge and key relationships.
  • Provide backup support for other team members in times of absence.

In This Role You Will Need:

  • Property & Casualty licensing in good standing
  • 2+ years of insurance service experience
  • Excellent customer service, time management and communication skills
  • Strong verbal and email communication skills and knowledge of when to utilize one over the other
  • Self-directed team player work style
  • Passion around client management, problem solving and strategic planning
  • Discipline, organized and efficient, effective at time management
  • Ability to handle multiple projects at the same time effectively
  • A high level of accuracy and a strong attention to detail are a must for success in this role
  • Adherence to Hylant Core Values Family, Hard Work, Honesty, Respect, and Empathy

Hylant is a multi-year recipient of Best Places to Work in Insurance, a full-service insurance brokerage with 22 offices in eight states. Since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

Create a job alert for this search

Client Service Specialist - Real Estate • Detroit, MI, US

Similar jobs

Licensed Real Estate Agent

CENTURY 21 Curran & OberskiRoyal Oak, MI, United States
Full-time

Start Your Real Estate Career with Support That Counts! CENTURY 21 Curran Oberski is Ready To Help You Lay The Groundwork for a Long Lasting Rewarding Career in Real Estate!.We’re not just another ...Show more

 • Promoted

Property Adjuster Specialist - Field

USAADetroit, MI, US
Full-time

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military...Show more

 • Promoted

Real Estate Strategy Director

PwCDetroit, MI, United States
Full-time

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise ret...Show more

 • Promoted

Client Service Specialist - Real Estate

HylantDetroit, MI, United States
Full-time

The Client Service Specialist (CSS) position will consistently and effectively develop, enhance, and solidify relationships with the service team by providing exceptional service in accordance with...Show more

 • Promoted

Client Executive - Real Estate Insurance

HylantDetroit, MI, United States
Full-time

The Client Executive will develop and grow a client book of business.This includes management and retention of current clients and proactively identifying new business opportunities within the Hyla...Show more

 • Promoted

Casino Tools Reviewer- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Residential Real Estate Broker

Crown Homes Real EstateDetroit, MI, US
Full-time
Quick Apply

Residential Real Estate Broker.We’re looking for a licensed, residential Real Estate Broker to support our growth.This 1099 leadership opportunity is ideal for a broker who enjoys recruiting agents...Show more

Remote Real Estate Investment & Disposition Pro

RebuiltDetroit, MI, United States
Remote
Full-time

A real estate investment firm is seeking a Remote Real Estate Investment Representative to manage the sales of acquired properties.Key responsibilities include developing sales plans, negotiating d...Show more

 • Promoted

Branch Banking Client Consultant II

Flagstar BankRochester, Michigan, US
Full-time

Position Title Branch Banking Client Consultant II Location Rochester, MI 48307 Job Summary Branch Banking Client Consultant II provides best in class experience by resolving concerns and providing...Show more

 • Promoted

Paid Casino Tester- work-from-home

ReeledgeGrosse Ile, Michigan, United States
Remote
Full-time

Join our distributed team and help evaluate online platforms through interactive testing assignments.This is a flexible, remote opportunity with full training provided and no prior experience requi...Show more

 • Promoted

Leasing Consultant -Detroit, MI

KMG PrestigeDetroit, MI, United States
Full-time

Leasing Consultant Opportunity.Are you looking for a career with a premier property management company? Do you want to be part of a team that was rated as one of the top 100 workplaces to be a part...Show more

 • Promoted

Real Estate Broker/Owner Partnership Opportunity

Crown Homes Real EstateDetroit, MI, US
Full-time
Quick Apply

Broker/Owner (Real Estate) — Not a Job.If you own a real estate brokerage, you already know…this business can feel heavy.Between overhead, recruiting, compliance, and keeping everything running day...Show more

Client Solutions Manager

Slice Merchant ServicesTroy, MI, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions...Show more

 • Promoted

Business Integrations Consultant

CBREDetroit, MI, United States
Full-time

The Business Integrations Consultant is responsible for leading multiple new lease administration account setup projects for major corporate real estate clients.This role requires a structured, dis...Show more

 • Promoted

Real Estate Sales Listing Agent

THRIVE RealtyTroy, MI, United States
Full-time

Listing Agents are at the heart of that mission.We’re looking for a motivated, growth-minded agent who thrives in a fast-paced environment and values strong client relationships.This is an opportun...Show more

 • Promoted

Financial Services Tax - Real Estate Manager

PwCDetroit, MI, United States
Full-time

A career in our Financial Services Tax practice, within Corporate Tax services, will provide you with the opportunity to help our clients meet their tax obligations while managing the impact tax ha...Show more

 • Promoted

Client Services Specialist

Colliers InternationalDetroit, MI, United States
Full-time

Be all that and more at Colliers International.Join our team as a Senior Client Services Specialist in Birmingham, MI.At Colliers International, we help leaders succeed by helping them build amazin...Show more

 • Promoted

Commercial Real Estate Lender SVP

Invest DetroitDetroit, MI, United States
Full-time

COMMERCIAL REAL ESTATE LENDER - SVP.Invest Detroit has a great opportunity for strategic lending professionals to put their experience.Commercial Real Estate Lender - SVP to support Detroits curren...Show more