Strategic Alliances Senior Manager

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.

Join us. () At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Job Overview

In this role the Partner GTM Senior Manager for our Enterprise Sales Segment and will be responsible for driving partner GTM activities in our most strategic accounts with our most strategic partners.

Key Responsibilities

Partner Strategy : Work with first and second line sales and CSG leaders to build, implement and drive a partner GTM strategy specific to the Strategic Account segment.

Go-to-Market Collaboration : Collaborate with Partner Development teams to action partner sales plays, offerings and industry solutions to the field sales and CSG teams

Partner Engagement : Identify, establish, and nurture key relationships at every level of a strategic partner organization.

Relationship Management : Build and maintain strong relationships with key stakeholders within partner organizations, ensuring alignment of objectives and mutual success.

Sales Enablement : Work closely with the sales team to develop and deliver training, tools, and resources to ensure effective GTM motion with partners.

Market Intelligence : Stay informed about industry trends, evolving partner capabilities, regulatory changes, and shifts in the competitive landscape to identify opportunities and risks.

Performance Reporting & Stakeholder Cadences : Provide effective and timely internal and external communication and coordination of PagerDuty's performance against the partnership’s stated goals and initiatives. Including progress to goal, program / initiative effectiveness, investment strategies. Conduct regular cadence between partner and PagerDuty stakeholders (Partner Development, Sales, CSG partner )

Event Participation : Represent PagerDuty at public sector events, conferences, and industry forums to promote our solutions and expand our network.

Basic Qualifications

• 5+ Years Experience :

Supporting Strategic Enterprise sales organizations in a Partner Sales role

In a Business Development or Ecosystem Sales for a GSI or large RSI

Industry Knowledge : Deep understanding of contemporary partnering models, methodologies and GTM approaches. Deep understanding of the benefits and relative value of various routes to market. Working knowledge of basic contracting, technical documentation and marketing techniques. Understanding of offering creation, marketing, lead generation and professional services organization key performance indicators Relationship Building : Proven ability to build and maintain positive, trusting, working relationships with key internal and external stakeholders all while delivering results in a highly complex, matrixed global organization.

Strategic Thinking : High degree of natural curiosity. Strong strategic planning and analytical skills, with the ability to develop and execute comprehensive partnership strategies. High tolerance for ambiguity with the ability to execute in a changing environment and get work done.

Communication Skills : Excellent verbal and written communication skills, with the ability to influence and engage senior executives.

Leadership & Collaboration : Proven ability to build, collaborate, lead and execute strategy in a cross-functional environment. Significant experience working with sales, marketing, product, and legal teams.

Willingness to Travel as needed

The base salary range for this position is 126,000 - 193,000 USD. This role may also be eligible for bonus, commission, equity, and / or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills / competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts () !

Where we work

PagerDuty operates a hybrid work model with offices () in 8 major cities : Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in :

Location restrictions :

Australia : Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada : Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States : Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

How we work

Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact : Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site () .

Your package may include :

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP (Employee Stock Purchase Program)

Retirement or pension plan

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

Paid parental leave : 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Paid volunteer time off : 20 hours per year

Company-wide hack weeks

Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site () and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy () .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.