Administrative Assistant - Meineke Auto Repair -Northlake

Administrative Assistant

We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Crestwood. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.

Key Responsibilities

• Customer Communication
• Handle incoming phone calls and in-person inquiries with professionalism.
• Respond to customer complaints with empathy, patience, and solutions-focused communication.
• Operational Support
• Assist in managing daily shop operations as directed by the Store Manager.
• Receive, log, and organize incoming parts deliveries.
• Process returns of unused parts and maintain proper records.
• Order shop supplies and ensure adequate inventory levels for smooth operations.
• Team & Store Success
• Support the shop team by coordinating administrative tasks and reducing bottlenecks.
• Step in to help with other duties as needed to ensure store goals are met.
• Maintain a professional, positive presence that represents the Meineke brand.

Qualifications

Compensation & Benefits