Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative with a Producer / Agent Property & Casualty license.

Key Responsibilities

Deliver exceptional customer service while ensuring compliance with legal requirements

Respond to inquiries related to insurance matters and resolve moderately complex issues

Document customer interactions and collaborate with various departments to address customer needs

Required Qualifications

High School Diploma or equivalent required

Must hold a valid Property & Casualty Producer / Agent License

Minimum of 1-3 years of customer service experience

Experience in a call center environment or providing support in a high-volume setting preferred

Intermediate computer skills with the ability to navigate multiple systems simultaneously