QAD Functional Consultant

Title : QAD Functional Consultant

Location : Kennesaw, GA 30144 (Onsite Only Local or Ready to Relocate)

Duration : 6+ Months

Video Interview

Job Description : -

Experience : 8 10 Years

Must-Have Skills

6 8+ years of QAD SE 2014 functional experience in production support

Strong functional knowledge of Manufacturing, Sales, Purchase, Inventory, Financials (basic GL impact)

Experience handling L2 / L3 support in QAD environments

Basic technical understanding of Progress OpenEdge (ABL / 4GL)

Experience with QAD .NET UI (personalization / configuration)

Hands-on with ServiceNow or similar ticketing systems

Strong communication, RCA skills, stakeholder handling, and ability to work under pressure

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Must-Have Keywords

QAD SE 2014, QAD Functional, SCM, MFG, Manufacturing, Inventory, Purchase, Sales, Progress OpenEdge, ABL / 4GL, ServiceNow

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Job Description

Technical / Functional Skills

6 8 years of hands-on experience with QAD SE (2014) in production support

Strong functional knowledge in :

o Manufacturing

o Sales & Distribution

o Procurement

o Inventory

o Basic Financials (GL impact awareness)

Technical exposure preferred :

o Basic Progress OpenEdge / ABL / 4GL for analysis and safe minor fixes

o QAD .NET UI personalization (2014 version)

Experience with ServiceNow ticketing

Soft Skills

Excellent communication and stakeholder interaction

Strong analytical skills & root-cause analysis

Ability to work under pressure during critical business windows

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Roles & Responsibilities

Provide L2 / L3 support for QAD SE 2014 across core modules

Handle incidents, service requests, problems, and document RCA with preventive measures

Support month-end, quarter-end, year-end close activities

Manage MRP runs, cost rollups, inventory reconciliations

Perform user access reviews, security role validations, and master data support (Items, BOM, Routing, Sites, Supplier / Customer setup)

Execute safe data corrections using approved procedures

Coordinate & validate patches, service packs, deployments in Test & Prod environments

Maintain SOPs, runbooks, knowledge articles

Analyze and fix interface errors (mapping, master data issues, sequencing errors)

Support reports, browses, ad-hoc extracts

Drive problem management to reduce repeat tickets

Follow ITIL processes : Change / Release / Incident / Problem Management

Work with business teams for minor enhancements, testing, and UAT

Collaborate with vendors, DBA, OS, and infrastructure teams

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Integration & Reporting

Troubleshoot interface failures, mapping issues, duplicate records

Support QAD Browse Reporting and custom extract requirements

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Role Description Summary

Incident resolution (L2 / L3)

Analyze business-critical issues

Perform patch impact analysis & coordinate deployments

Work with Yamaha IT & business stakeholders

Bug fixing & minor enhancements

New enhancements / modifications in existing customizations

Status reporting & stakeholder communications