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Intake Coordinator

Intake Coordinator

NEW DIRECTIONS INCPepper Pike, OH, United States
23 hours ago
Job type
  • Full-time
Job description

Crossroads Health / New Directions is a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Pepper Pike serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services-no matter one's ability to pay. Our mission is to provide hope, healing, and healthcare to everyone.

We are currently looking to add a Intake Coordinator to our New Directions Team. The Intake Coordinator will assist clients in successful recovery by providing highly effective intake process and by effectively managing payer requirements in a manner that supports "seamless" and "client friendly" continuity of care. Ensure prompt and thorough admissions scheduling, planning and management.

Most importantly, the position will :

  • Provide trauma informed services to clients, families and referents primarily in the office and by telephone.
  • Receive intake assessment / referral / program information calls and complete all required clinical and financial paperwork including but not limited to entering information into agency software.
  • Provide information to families, clinical personnel and / or referral source regarding available services and financial details.
  • With the Assistant Clinical Director, manage schedule of Diagnostic Assessments and Admissions.
  • Ensure prompt scheduling of admissions and assist in admission process.

Position Requirement :

  • High School Diploma required, Associates / Bachelor's degree preferred.
  • One year of experience in a community mental health, social service, or medical office setting, with substantial patient / client interaction.
  • Demonstrated experience in screening and intake. (preferred).
  • CDCA Licensed in the State of Ohio
  • Must have an acceptable driving record (4 points or less), reliable transportation, and carry automobile insurance with minimum liability limits of $100,000 / $300,000 and property damage of $50,000.
  • Valid Driver's License with 4 points on less.

    • Our Organization is committed to equal employment opportunity. We do not discriminate against employees or applicants on the basis of race, color, religion, gender / sex (including pregnancy, childbirth, and pregnancy-related conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, veteran status, uniform service member status, genetic information, or any other status protected by law. We are a drug free environment and all new hires are required to pass a 10 panel drug screen which includes screening for THC.

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    Intake Coordinator • Pepper Pike, OH, United States