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Call Center Agent
VirtualVocationsSpringfield, Massachusetts, United States30+ days ago
Job type
- Full-time
Job description
A company is looking for a Call Center Agent for the Division of Corporations.
Key Responsibilities
Handle incoming calls for the Florida Department of State, providing excellent customer service
Utilize computer systems and software applications to assist callers effectively
Maintain a professional and friendly demeanor while managing high call volumes
Required Qualifications
Full-time availability to work Monday through Friday, 8 : 00 AM to 5 : 00 PM EST
Stable, wired internet connection with minimum speeds of 20 Mbps download and 5 Mbps upload
High-quality wired headset, keyboard, and mouse for optimal performance
Quiet, distraction-free home office environment
Ability to pass a background check
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Call Center Agent • Springfield, Massachusetts, United States
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