Program Mgr III

Program Manager III

This role is responsible for the management of major programs across the bank. This position is responsible for the planning, implementation, and successful delivery of one or more key programs, leading project teams and Project Managers. This includes architecting program or project structures, plans to enable fulfillment of an articulated business strategy and managing large program budgets. The Program Manager will also need to be able to quickly assess the health of the portfolio and make recommendations to improve delivery capability. They will manage end-to-end complex cross-line of business impacting change initiatives in alignment with CNB's Enterprise Change Management Framework. This includes all phases of program delivery from idea generation, business case development, planning, execution, and transition to BAU. They will challenge / review program status in partnership with business and technology stakeholders to ensure sound risk and issue management throughout the project lifecycle. Program elements may include areas such as organization structure, processes, operational support, and technology. The role will be instrumental in driving and tracking program activities, negotiating changes in plans and effective communication with all stakeholders and senior management. Success of program outcomes will be measured by the implementation and fulfillment of a strategy and realization of the program's defined benefits and results.

Establish and drive delivery of program plan objectives, coordinating activities across multiple departments and projects to achieve program goals. Define and establish program and governance structures to support successful delivery and manage program risk. Manage large complex programs and projects as needs dictate. Reviews and approves project plans for conformance to program strategy, program plan, and schedule. Leads and facilitates high-level meetings for program plan requirements and to develop schedules and milestone measurements. Accountable to program stakeholders and senior management for schedule, budget, quality, and outcome of all program elements. Communication liaison with key stakeholders, coordinating and holding periodic briefings / status updates. Create strategies for risk mitigation and contingency planning. Understand cross-program dependencies. Provide guidance and leadership to a matrixed Program & Project Team. Manage team of junior program / project managers. Adhere to CNB Project Management Guidelines and delivery methodologies when applicable. Complies fully with all Bank Operational policies and procedures and completes all required training.

Required Qualifications

Bachelor's Degree or equivalent. Minimum 7 years of experience in managing PMO functions and / or end-to-end complex change programs independently with multi-department / Line of Business impact. Minimum 7 years banking / financial services and / or technology industry experience.

Additional Qualifications

Banking experience highly preferred. Management Consulting background highly preferred. PMP or Master's Degree preferred. Understands full project lifecycle, can assess impacts, including people, process, and technology, manage scope / schedule / risks and deliver project results. Can drive organizational change and understands how to structure program governance and reporting at the portfolio level. Can think strategically and effectively manage relationships with business partners. Strong executive presentation skills and ability to influence business decisions in alignment with strategic goals / objectives. Experience with Commercial and Consumer lending highly preferred. Experience in structured analysis, strategy, problem-solving and critical thinking. Expert with the MS Office Suite with a focused ability to create concise and compelling presentations (Project Plans in MS Project, Presentations in PowerPoint, Word, Excel, etc). Must have strong business savvy with good diplomacy skills in order to influence and be effective with senior executives. Exceptional written and verbal communication skills. Exceptional leadership, coaching, and negotiation skills. Scheduling and budgeting experience. Demonstrated ability to problem solve and exercise solid judgment. Demonstrated ability to communicate with highly technical as well as functional partners. Must be extremely knowledgeable with bank-wide strategic plans and direction. Must be extremely knowledgeable in all aspects of project methodology, various project management tools and techniques across all program and project activities. Knowledge or experience in the implementation and / or support of applications and / or infrastructure environments within a technology organization a plus.

What's In It For You?

Compensation : Starting base salary : $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and / or commissions.

Benefits and Perks : At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

• Comprehensive healthcare coverage, including Medical, Dental, and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick, and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes, and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our [Benefits and Perks](https : / / careers.cnb.com / benefits).

About Us : Since day one we've always gone further than the competition to help our clients, colleagues, and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community, and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https : / / www.cnb.com / about-us.html).

Inclusion and Equal Opportunity Employment : City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.