Crew Scheduling Specialist
Refine and implement the short and middle range crew schedule of ATI aircraft. Maintain positive communication with crews of all schedule changes. Minimize costs on crew movements and overtime pay with efficient crew utilization decisions. Ensure compliance of applicable FARs and the two collective bargaining agreements are followed in all crew scheduling practices as they apply to ATI. Responsible for maintaining accurate documentation regarding crew schedules, legalities, collective bargaining agreement compliance, and internal processes. Maximize crew capacity and proactively plan for coverage changes due to unforeseen circumstances. Develop multiple recovery options to ensure best decisions are made during irregular operations and assist with recovery implementation. Escalate relevant issues to Senior Crew Schedulers and / or management in real time. Coordinate with internal departments that affect all crew scheduling assignments. Not limited to Crew Planning, Travel, Maintenance, System Control, Flight Following, Finance, and Training. Communicate all operational and crew related issues to Senior Crew Schedulers, Manager of Crew Scheduling, Chief Pilot, and Director of Operations. Establish a positive baseline relationship with the flight crews. Other duties as assigned.
Position Requirements :
- Associate's Degree or High School Diploma (equivalent) with relevant work experience
- Previous experience in a fast paced, dynamic work environment
- One (1) year scheduling experience or related experience in aviation, customer service or completion of a Bachelor's Degree
- Successful completion of a pre-employment drug screen and background check
- Strong attention to detail, exceptional multitasking ability and must be capable of working independently with little direction
- Desire to see projects through completion
- Ability to manage, prioritize, and make decisions with multiple competing variables and priorities
- Sound judgment, financial acumen, analytical aptitude, and problem-solving skills
- Confidence and maturity to support the needs of the operations
- Excellent interpersonal, verbal and written communication skills
- Ability to communicate professionally and affectively with crewmembers and internal departments regarding crew assignments and compliance related issues
- Strong customer service and team focus with the ability to defuse stressful situations
- General understanding of global time zones and world geography
- Ability to calculate time accumulation and convert between multiple time zones
- Ability to operate standard office equipment such as computers, keyboards, telephones, copiers, faxes, and printers
- Working knowledge of Microsoft Office products (Word, Excel, and Outlook) and the ability to learn aviation specific software
- Ability to comply with all company and department policy and procedures
- Ability to work in the OCC environment and process complex information
- Must have the desire and ability to work in a fast paced environment
Preferred Job Skills :
Bachelor's degree in Business, Communications, or Aviation related fieldTwo (2) years of experience in an aviation related field or scheduling environmentExperience applying federal regulations and collective bargaining agreementsFamiliarity with aircraft performance, aviation weather, flight planning, and airport operationsPhysical Requirements :
Ability to stand, bend, and reach in order to maintain filesAbility to work at a computer for extended periods of time and operate a keyboard / mouseAbility to hear and respond to requests in an open office setting that can become noisy at timesLight to moderate lifting is requiredComply with ATI attendance requirements