Front Desk Agent - Capital Plaza Hotel

Job Description

Job Description

At Capital Plaza Hotel, we believe in creating memorable guest experiences “From Our Family to Yours.” As the  first face our guests see , the Front Desk Attendant plays a vital role in making every stay exceptional. If you are welcoming, professional, and passionate about hospitality, we’d love for you to join our team.

Compensation and Benefits : $12.00 - $13.00 / per hour. Full-time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, personal & sick time, lean management training, and numerous other employee discount benefits through our HR provider LL Roberts.

What You'll Be Doing :

As a Front Desk Attendant , you will :

• Welcome and check in guests with warmth, professionalism, and efficiency
• Manage reservations, room assignments, and payments using our property management system
• Provide guests with helpful information about hotel amenities, policies, and the local area
• Handle guest inquiries, requests, and complaints with positivity and problem-solving skills
• Collaborate with housekeeping and maintenance teams to ensure seamless service
• Keep accurate records of room availability, charges, and guest accounts
• Maintain a clean, organized, and hospitable front desk area
• Uphold our service promise : delivering exceptional experiences every step of the way

What We're Looking For :

Why You'll Love Working with Us !

Ready to be the face of Capital Plaza Hotel?

Apply today and bring your positive energy, hospitality spirit, and passion for people to our team.

Additional Information :   Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About the Company :   Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.