Food & Beverage Manager

Job Description

Job Description

Benefits :

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

BONTON FARMS

FOOD & BEVERAGE MANAGER

Overview of Role :

The Food & Beverage Manager is responsible for overseeing daily operations of the Bonton Farms Coffeeshop and Market Caf to ensure a high-quality guest experience, efficient operations, and alignment with the mission of Bonton Farms. This role combines operational excellence with community-minded leadership, ensuring that the caf and coffee shop not only thrive but also embodies Bonton Farms commitment to empowerment, wellness, and opportunity for our neighbors while engaging customers in our mission.

Key Responsibilities

Operational Leadership

• Manage all aspects of daily caf operations, including opening / closing procedures, scheduling, and inventory management.
• Ensure compliance with health, safety, and sanitation standards in accordance with local, state, and federal regulations.
• Oversee food and beverage service to maintain consistency, quality, and efficiency.
• Collaborate with culinary staff to ensure alignment between menu offerings, farm-to-table integration, and guest satisfaction while meeting Cost of Goods targets.
• Coordinate with Catering Manager to ensure fulfillment of all catering requests with quality food and service.
• Manage inventory to control waste and place orders to maintain par. Maintain and develop external vendor relationships while working closely with our most important internal vendor, the farm.

Staff Management & Development

• Collaborate with Assistant Managers, Kitchen Staff, and HR to recruit, train, and supervise caf and coffeeshop team members (including front and back of house as well as coffeeshop baristas).
• Create and manage weekly staff schedules to balance labor costs with service needs.
• Provide coaching, feedback, and performance evaluations to support staff development.
• Foster a positive, inclusive, and mission-driven work culture that reflects Bonton Farms values of courage, love, unity, and excellence.
• Submit final payroll reports to HR.

Guest Experience

• Promote a welcoming and community-focused atmosphere that engages guests in Bonton Farms mission.
• Monitor service quality and respond to customer inquiries, concerns, or complaints with professionalism and care.
• Develop initiatives to enhance customer engagement, repeat business, and community connections

Financial & Business Management

• Monitor and manage caf and coffee shop financial performance, including revenue, expenses, labor, and food cost controls.
• Assist in creating budgets, forecasts, and strategies to achieve revenue growth and profit goals.
• Track and report key performance indicators to leadership.
• Partner with leadership to design promotions, special events, and marketing initiatives that drive caf visibility and sales.
• Track and report all cash for deposits and transparency.

Community & Mission Integration

• Ensure caf operations align with Bonton Farms broader mission of addressing food insecurity, creating jobs, and empowering community members.
• Provide support and mentorship opportunities to apprentices and neighbors engaged in workforce development programs.
• Collaborate with farm and market teams to increase the use of Bonton-grown produce in caf offerings.

Qualifications

• Minimum of 35 years of restaurant management experience required.
• Proven leadership ability to recruit, train, and motivate staff in a fast-paced environment.
• Strong knowledge of restaurant operations, including food safety, financial management, and customer service best practices.
• Excellent communication and problem-solving skills.
• Ability to manage multiple priorities with flexibility and accountability.
• Passion for community building and alignment with the mission and values of Bonton Farms.

Work Environment & Schedule

• Flexible schedule required, including some evenings, weekends, and holidays.
• Fast-paced caf and restaurant environment with periods of standing, lifting, and active floor management.