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MedSpa Coordinator
MedSpa CoordinatorFort Worth Plastic Surgery & MedSpa • Fort Worth, Texas, United States
MedSpa Coordinator

MedSpa Coordinator

Fort Worth Plastic Surgery & MedSpa • Fort Worth, Texas, United States
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

MedSpa experience required. Must be available to work Monday-Friday and alternating Saturdays. Must be available to work at our Fort Worth and Weatherford locations.

Job Responsibilities :

  • The Medical Spa Coordinator is the face of the practice; the first and last impression.
  • You will welcome and educate patients on the many types of services, treatments and products offered in our medical spa.
  • Consistently provide the highest level of customer service and ensure an efficient and pleasant patient experience.
  • Exemplify our five-star experience and superior customer service in every patient encounter, always representing the company with poise and class.
  • Support care providers to ensure their success and efficient days.
  • Schedule services and in-office consultations for new patients.
  • Enter all patient information in the EMR, provide all necessary paperwork, consents and resource material.
  • Answer questions concerning the patient experience and related to certain procedures and costs.
  • Service all patients who walk in for product purchases and facilitate trying products or samples as requested.
  • Order and track retail and back-bar product inventory, check patients in and out of the system, batch daily transactions, and other miscellaneous tasks.
  • Secondary tasks include stocking supplies and cleaning and organizing retail display areas.
  • Maintain clean and appealing lobby and entry both inside and outside, stock business cards, and assist with marketing and social media as needed.

Required Education & Experience :

  • College education preferred, aesthetic medical office or similar customer service environment required.
  • This position is not for estheticians hoping to transition to a provider role.
  • Bilingual English / Spanish preferred.
  • Required Skills :

  • Must be a people person, sales-oriented, over-achiever, punctual, professional appearance, proper phone etiquette.
  • Ability to manage multiple tasks.
  • Ability to work with set schedules.
  • Excellent computer skills.
  • Ability to quickly learn scheduling and billing software, and superior knowledge of all procedures, products and treatment plans within the practice.
  • Physical Requirements :

  • Must be able to sit at a desk for most of the workday, walk comfortably through the office with patients, and speak professionally on the telephone.
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    Coordinator • Fort Worth, Texas, United States

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