Area Coordinator for Residence Management

Area Coordinator for Residence Management

Villanova University is a nationally ranked university with a vibrant student population supported by dedicated staff, and faculty, located in the western suburbs of Philadelphia. Villanova's mission calls us to foster a community where care and respect animate all aspects of university life, where our commitment to justice, equity, diversity, and inclusion informs our actions every day. At Villanova, we embrace St. Augustine's belief that we learn best through our relationships and friendships with others, that our ties and connections to one another allow us to improve ourselves and the world around us. At Villanova and in Student Life, we are dedicated to the well-being of every person with open collaboration among all of our campus partners to help each person flourish. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.

Duties and Responsibilities

• Selection, supervision, training and development of Graduate Resident Directors, Head Resident Assistants and Resident Assistants
• Ensure accurate and timely completion of administrative tasks delegated to area staff
• Articulate and supervise implementation of hall and university policies and procedures
• Monitor and evaluate area staff performance; address performance issues as required
• Conduct regularly scheduled individual and group meetings with area staff
• Development and maintenance of a clean, safe, and functional living environment for residents
• Conduct on-going assessments of the physical condition of buildings in designated area, including individual rooms, common areas and immediate ground areas
• Submit and follow up on building maintenance requests
• Build and maintain effective working relationships with Custodial and Maintenance supervisors and staff serving buildings in designated area
• Serve in on-call rotation and assist with student conduct, crisis response, counseling, and follow-up for residents in designated area
• Communicate institutional expectations for staff and student behavior to area staff
• Establish clear guidelines and expectations for policy enforcement and associated documentation with area staff
• Planning, implementation, and evaluation of educational, community development and social programming
• Work with Assistant Director for Residential Education and paraprofessional staff in the planning, implementation and evaluation of programs designed to meet departmental learning objectives for residents

Minimum Qualifications

Preferred Qualifications

Physical Requirements and / or Unusual Work Hours

The Residence Life Professional Staff interacts extensively with students and student paraprofessional staff. Consequently, it is common for meetings and events to be scheduled beyond traditional work hours. A member of the Residence Life Professional Staff should anticipate the need to work into evenings and on weekends, as necessary, throughout the academic year, particularly during staff training periods and in conjunction with opening and the closing of the residence halls. Additionally, members of the Residence Life Professional Staff may be asked to work beyond traditional work hours to manage crisis and / or emergency situations. The Residence Life Office is a high-traffic and busy work environment with multiple peak periods of work activity across the calendar year. Interruptions of work tasks to attend to phone or walk-in inquiries are the norm. Customers, who include resident students and their parents, call frequently with problems, complaints and concerns that must be addressed with courtesy and accuracy.