About the job IT Specialist (Temp)
Business Hours : Mon-Fri 08 : 00 AM to 5 : 00 PM
Roles & Responsibilities
- The IT Specialists responsibilities include, but are not limited to the following :
- Maintain essential IT infrastructure, including PCs, security tools, applications, servers, email systems, operating systems, software, and hardware.
- Utilizes the companys proprietary WMS, ERP, and TMS systems to provide the utmost support for end users.
- Collaborates with internal and external partners to communicate project status, activities,
and achievements
Supports the warehouse operations via assisting call-ins or live chat with technical difficultiesConfigures and maintains network hardware, such as routers, switches, WLCs, and cablesReview diagnostics and assess the functionality and efficiency of systemsProvides user education / training and reference materials for users by drafting operationinstructions
Other duties and tasks as assigned by the IT LeaderRequirements and Qualifications
Bachelor's degree in IT related field or an equivalent combination of education andexperiences
Bilingual Required(Korean & English)Excellent hardware / software troubleshooting, problem-solving and diagnosis skillsComfortable working in and assisting others through remote access desktopprograms.
Extensive experience working with different operating systems includingWindows, Mac OS, Android, and iOS
Experience with 3PL products including warehouse management systems, transportation,and order management systems or ERP preferred.
A working knowledge of DC operational practices and procedures, and a goodunderstanding of Supply Chain and WMS concepts preferred
Experience with networking hardware and concepts such as DNS, DHCP, OSI Model andTCP / IP
Some travel may be required